2004 Porsche Cayenne Logo
Posted on Sep 16, 2009

Door doesnt open

On Cayenne 2004. rear passenger door (passent side) doesnt open. window does go up/down, but door is frozen locked. what should i look for?

  • rdaftari1 Sep 17, 2009

    doesnt open from inside/outside. how involved is to open door cover?

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  • Posted on Sep 17, 2009
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Now when you say frozen locked is it when you open it from the inside you want to get out because if its that I believe there should be a small switch button on the door near the catch latch (only if you can open this door from outside handel) for a child safety lock switch flick it the other way (only 2 way this switch works lock and open) and it should open from inside (if it wont open from inside and outside then the door handel trigger is either come off the only way check it is open the door cover and look if anythng has come off) hope it give some help

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Power Window System Components
The power window system consists of the following components:
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• Passenger Door Module (PDM)
• Body Control Module (BCM)
• RR power window switch
• Window up and window down relays in each of the rear passenger window switches
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• Reversible power window motors in each of the doors (circuit breaker protected)
• LT DOOR CB 25A (System power for left windows)
• RT DOOR CB 25A (System power for right windows)

Power Window System Controls
The power window system will operate anytime the Retained Accessory Power (RAP) system is active or when the ignition switch is in the ACCY or ON position.
The DDM contains four power window switches which are integral components. Closing any of the normally open, rocker type switches provides the DDM with a request for power window operation. The switches for the two front windows have three positions UP, Down and Express Down, while the switches for the rear windows have only two positions, UP and Down. Each of these switches and their positions is a direct input into the DDM. Upon receiving a request for power window operation, the DDM, transmits a Class 2 message indicating the switch and it's changed position.
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The door locks operate the same way .

Door Lock System Components
The power door lock system consists of the following components:
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• The passenger door module (PDM)
• The body control module (BCM)
• The driver information center (DIC)
• The rear door lock switch
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• The liftgate lock relay--utility vehicles with liftgate only
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• LOCKS 20A fuse (rear lock/unlock relay supply voltage)
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DTC B1580, B1590, B1610, or B1620
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DTC B1722
DTC B3808
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DTC B3819
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Rear side windows

This may be just a case of inadvertently hitting the window lock out n th driver door window switch by mistake. Check that first. Here's some background on window operation

Principles of Operation
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The driver power window regulator motor is a reversible motor that is operated by applying power and ground to the motor leads to lower the window, and then reversing polarity on those leads to raise the window.
The passenger power window regulator motor is controlled directly by the passenger power window switch and can also be controlled by the master window/door lock/unlock switch. Power is supplied to the power window relay and the master window/door lock/unlock switch, and the passenger power window switch when the SEC/timer module grounds the coil side of the power window relay. The SEC/timer module will ground this relay when the ignition is in the ON position and will remain energized for approximately 15 minutes or until the driver or passenger door is opened.
The passenger power window regulator motor is a reversible motor, which is operated by applying power and ground to the motor leads to lower the window, and then reversing polarity on those leads to raise the window.
The power rear quarter glass is also directly controlled by the master window/door lock/unlock switch. The power rear quarter glass power latches also utilize reversible motors. The power rear quarter glass power latches are operated by applying power and ground to the motor leads to open the window, and then reversing polarity on those same leads to close the window.
Symptom Chart Condition Possible Sources Action
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  • Front door power window switch.
  • GO to Pinpoint Test A .
  • Single power window is inoperative
  • Front door power window switch.
  • Front door power window regulator.
  • Circuit.
  • Driver door power window switch.
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  • Quarter window glass switch.
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  • GO to Pinpoint Test C .
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  • INSTALL a new master window/door lock/unlock switch. REFER to Switch—Master Window Door Lock/Unlock .
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    • F34 (20A).
  • BJB Fuse:
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  • SEC/timer module.
  • Rear window defrost relay.
  • GO to Pinpoint Test D .
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  • SEC/timer module.
  • Circuit.
  • Rear window defrost relay.
  • GO to Pinpoint Test E .

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