Open tail gate. Use the access square inside - pull cable to open tail gate. Remove interier panel - 2 bolts plus 2 screws (2 bolts on handle and 1 screw each side), pull remainder out of guide clips. Now have full access to locking mechanism. Identified a retaining spring had come loose sending guides to shift left (exterior point of view). Place hand in tail gate and move guides over and put spring in place to retain. verify it works and put back together. Handle is the trickiest part as the bolts have to go through the interior panel and afix to the metal tail gate.
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