The dealer won't solve your problem. I was at 2 Ford dealers today with the same problem on a truck I bought without keys. Ford does not provide the dealers with key codes to cut new keys for vehicles over 10 years old. If you went to the dealer a few months back you could have gotten a key.
Thus, you either need to get a locksmith or remove the lock cylinder and replace it yourself.
You need to contact the dealer for this .
Call them and they will instruct you what to do.
Newer cars are not easy task .
But the dealer will solve this problem
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