The rear passenger window fell (slipped down) when we closed the door. There is no tension to hold the window up and the power control doesn't effect it. You can push the window up and down by hand but the slightest vibration will make it fall. Can I fix this or is it time to take it to a mechanic? 2003 Grand Cherokee Laredo. If it is an adjustment I can try but motor replacement then I will take it in.

After I verify both driver window control switch and the passenger wdo control switches don't cause the window to operate, I turn off engine and go on ACC Mode and listen for a relay clicking in the door or the BCM while you operate the switch. If you hear a click, then it's a bad wdo motor.

Replace the master switch assembly.

BCM is bad or has no power.

Rear Passenger Power Window Operation
The rear passenger power window switches receive battery voltage through the window lockout control circuit if the window lockout function is disabled. Ground for the rear passenger power window motors is supplied through normally closed up and down contacts of both the rear passenger power window switches and the driver power window switch. When the either rear passenger power window switch is placed in the down position, the power window motor down control circuit is switched to 12 volts and is applied to the down side of the rear passenger power window motor. Since the other side of the rear passenger power motor is connected to ground through the normally closed up contacts of both the rear passenger and driver power window switches, the window travels down. By placing the rear passenger power window switch in the up position, the polarity of the power window motor is reversed and the window travels up.
The rear passenger power windows can also be controlled from the driver power window switch.

Did you try pushing the lock out switch on the drivers master switch ?

How do you know they need to be replaced ? The switches incorporate a electronic module . Driver door module .
Power Window System Components
The power window system consists of the following components:
• Driver Door Module (DDM)
• Passenger Door Module (PDM)
• Body Control Module (BCM)
• RR power window switch
• Window up and window down relays in each of the rear passenger window switches
• Window lockout switch
• Reversible power window motors in each of the doors (circuit breaker protected)
• LT DOOR CB 25A (System power for left windows)
• RT DOOR CB 25A (System power for right windows)

Power Window System Controls
The power window system will operate anytime the Retained Accessory Power (RAP) system is active or when the ignition switch is in the ACCY or ON position.
The DDM contains four power window switches which are integral components. Closing any of the normally open, rocker type switches provides the DDM with a request for power window operation. The switches for the two front windows have three positions UP, Down and Express Down, while the switches for the rear windows have only two positions, UP and Down. Each of these switches and their positions is a direct input into the DDM. Upon receiving a request for power window operation, the DDM, transmits a Class 2 message indicating the switch and it's changed position.
The PDM contains a single power window switch that is an integral component. Closing of this normally open, rocker switch provides the PDM with a request for the front passenger power window operation. The switch for the front passenger window has two positions Up and Down. Each of these switch positions is a direct input to the PDM.
The two rear passenger doors have there own switches. Each of the switches contain a power window up and down relay. A switch activation alone can control the up and down functions of the rear windows. However the BCM, upon receiving a Class 2 message from the DDM, can control the set of relays which will activate the rear window motors.


The door locks operate the same way .

Door Lock System Components
The power door lock system consists of the following components:
• The driver door module (DDM)
• The passenger door module (PDM)
• The body control module (BCM)
• The driver information center (DIC)
• The rear door lock switch
• The door lock relay
• The door unlock relay
• The liftgate lock relay--utility vehicles with liftgate only
• The reversible door lock actuators in each of the doors and liftgate
• LOCKS 20A fuse (rear lock/unlock relay supply voltage)
• ECC 10A fuse (liftgate lock relay supply voltage)


What's not working ? Windows , power locks ?
Hooking up a professional type scan tool ,not a code reader . Code reader can not read codes in the BCM or door modules . Do you know what a DTC is ? diagnostic trouble code >All these can set for door electronic problems .
DTC B1023
DTC B1544, B1600, or B1605
DTC B1580, B1590, B1610, or B1620
DTC B1640 or B1645
DTC B1722
DTC B3808
DTC B3809
DTC B3819
DTC B3820
DTC B3821
DTC B3822
DTC B3823
DTC B3824

Electronic control module controls the windows an power seats .
B+ voltage for power windows come's from a 25 amp circuit breaker .
Power Window System Components
The power window system consists of the following components:
• Driver Door Module (DDM)
• Passenger Door Module (PDM)
• Body Control Module (BCM)
• RR power window switch
• Window up and window down relays in each of the rear passenger window switches
• Window lockout switch
• Reversible power window motors in each of the doors (circuit breaker protected)
• LT DOOR CB 25A (System power for left windows)
• RT DOOR CB 25A (System power for right windows)

Power Window System Controls
The power window system will operate anytime the Retained Accessory Power (RAP) system is active or when the ignition switch is in the ACCY or ON position.
The DDM contains four power window switches which are integral components. Closing any of the normally open, rocker type switches provides the DDM with a request for power window operation. The switches for the two front windows have three positions UP, Down and Express Down, while the switches for the rear windows have only two positions, UP and Down. Each of these switches and their positions is a direct input into the DDM. Upon receiving a request for power window operation, the DDM, transmits a Class 2 message indicating the switch and it's changed position.
The PDM contains a single power window switch that is an integral component. Closing of this normally open, rocker switch provides the PDM with a request for the front passenger power window operation. The switch for the front passenger window has two positions Up and Down. Each of these switch positions is a direct input to the PDM.
The two rear passenger doors have there own switches. Each of the switches contain a power window up and down relay. A switch activation alone can control the up and down functions of the rear windows. However the BCM, upon receiving a Class 2 message from the DDM, can control the set of relays which will activate the rear window motors.

Does your vehicle have memory seats ?
Taking your vehicle to a qualified repair shop an having the systems checked for DTC'S - diagnostic trouble code's should be the first step , unless you have a factory or professional type scanner that can read these code's
DTC B1023
DTC B1544, B1600, or B1605
DTC B1580, B1590, B1610, or B1620
DTC B1640 or B1645
DTC B1722
DTC B3808
DTC B3809
DTC B3819
DTC B3820
DTC B3821
DTC B3822
DTC B3823
DTC B3824
DTC B3825

Are all windows not working ? Two separate circuit breakers left & right . Both in rear fuse box . Fuse Block - Rear Beneath the left rear seat
Check for broken wires inside the rubber boot from body to doors.
Do you know about electronic control modules ?
The power window system consists of the following components:
?€¢
Driver door module (DDM)

?€¢
Passenger door module (PDM)

?€¢
Body control module (BCM)

?€¢
LR power window switch

?€¢
RR power window switch

?€¢
Window up and window down relays in each of the rear passenger window switches

?€¢
Window lockout switch

?€¢
Reversible power window motors in each of the doors (circuit breaker protected)

?€¢
LT DOOR CB 25A (System power for left rear window)

?€¢
RT DOOR CB 25A (System power for right rear window)

The power window system will operate anytime the retained accessory power (RAP) system is active or when the ignition switch is in the ACCY or ON position.
The DDM contains 4 power window switches which are integral components. Closing any of the normally open, rocker type switches provides the DDM with a request for power window operation. The switches for the 2 front windows have 3 positions Up, Down and Express Down, while the switches for the rear windows have only 2 positions, Up and Down. Each of these switches and their positions is a direct input into the DDM. Upon receiving a request for power window operation, the DDM, transmits a class 2 message indicating the switch and it's changed position.
The PDM contains a single power window switch that is an integral component. Closing of this normally open, rocker switch provides the PDM with a request for the front passenger power window operation. The switch for the front passenger window has 2 positions Up and Down. Each of these switch positions is a direct input to the PDM.
The 2 rear passenger doors have there own switches. Each of the switches contain a power window up and down relay. A switch activation alone can control the up and down functions of the rear windows. However the BCM, upon receiving a class 2 message from the DDM, can control the set of relays which will activate the rear window motors.

Check

They hooked into wiring they shouldn't have >
Power Window System Components
The power window system consists of the following components:
?€¢
Driver door module (DDM)

?€¢
Passenger door module (PDM)

?€¢
Body control module (BCM)

?€¢
LR power window switch

?€¢
RR power window switch

?€¢
Window up and window down relays in each of the rear passenger window switches

?€¢
Window lockout switch

?€¢
Reversible power window motors in each of the doors (circuit breaker protected)

?€¢
LT DOOR CB 25A (System power for left rear window)

?€¢
RT DOOR CB 25A (System power for right rear window)

Power Window System Controls
The power window system will operate anytime the retained accessory power (RAP) system is active or when the ignition switch is in the ACCY or ON position.
The DDM contains 4 power window switches which are integral components. Closing any of the normally open, rocker type switches provides the DDM with a request for power window operation. The switches for the 2 front windows have 3 positions Up, Down and Express Down, while the switches for the rear windows have only 2 positions, Up and Down. Each of these switches and their positions is a direct input into the DDM. Upon receiving a request for power window operation, the DDM, transmits a class 2 message indicating the switch and it's changed position.
The PDM contains a single power window switch that is an integral component. Closing of this normally open, rocker switch provides the PDM with a request for the front passenger power window operation. The switch for the front passenger window has 2 positions Up and Down. Each of these switch positions is a direct input to the PDM.
The 2 rear passenger doors have there own switches. Each of the switches contain a power window up and down relay. A switch activation alone can control the up and down functions of the rear windows. However the BCM, upon receiving a class 2 message from the DDM, can control the set of relays which will activate the rear window motors.

Which window switch ? RT DOOR CB-circuit breaker , do you know what a circuit breaker is ? 25A (System power for right rear window)
LT DOOR CB 25A (System power for left rear window
The power window system will operate anytime the retained accessory power (RAP) system is active or when the ignition switch is in the ACCY or ON position.
The DDM contains 4 power window switches which are integral components. Closing any of the normally open, rocker type switches provides the DDM with a request for power window operation. The switches for the 2 front windows have 3 positions Up, Down and Express Down, while the switches for the rear windows have only 2 positions, Up and Down. Each of these switches and their positions is a direct input into the DDM. Upon receiving a request for power window operation, the DDM, transmits a class 2 message indicating the switch and it's changed position.
The PDM contains a single power window switch that is an integral component. Closing of this normally open, rocker switch provides the PDM with a request for the front passenger power window operation. The switch for the front passenger window has 2 positions Up and Down. Each of these switch positions is a direct input to the PDM.
The 2 rear passenger doors have there own switches. Each of the switches contain a power window up and down relay. A switch activation alone can control the up and down functions of the rear windows. However the BCM, upon receiving a class 2 message from the DDM, can control the set of relays which will activate the rear window motors.


The power window system consists of the following components:
?€¢
Driver door module (DDM)

?€¢
Passenger door module (PDM)

?€¢
Body control module (BCM)

?€¢
LR power window switch

?€¢
RR power window switch

?€¢
Window up and window down relays in each of the rear passenger window switches

?€¢
Window lockout switch

?€¢
Reversible power window motors in each of the doors (circuit breaker protected)

?€¢
LT DOOR CB 25A (System power for left rear window)

?€¢
RT DOOR CB 25A (System power for right rear window)

If you not sure about any of this I suggest you take your vehicle to a ASE certified repair shop .

The Regulator will fix the problem. The tracks might also need a little adjustment.(loosen bolts move track then retighten) Try holding the window while you are rasing it you might be able to guide it up so that it will close a bit more.