The cables for the electric window that go from the motor upto the glass have come apart

try fuse if that's ok could be the window motor that's gone

This sounds like the window regulator is bad, what happens is the cables that operate the glass come apart and start to jam up, the only way to repair is to replace the regulator, if the cable pops all together then the glass will not move and will not stay up. to replace this regulator on this a4 is not so easy, you may want to have a shop look at it. the way its installed the door must come apart and then theres a plate the size of the door that comes off the inside of the door and then the glass is removed and the regulator is then unbolted and removed. there are connection to latch and other components that are hard to get to. good day.

usually this means you need a new window regulator.

Section 01-11: Glass, Frames and Mechanisms 1997 Crown Victoria, Grand Marquis Workshop Manual
REMOVAL AND INSTALLATION Window Regulator, Power Front Door
Removal

1. If front door window glass (21410) is in the down position and is inoperable, the following steps must be taken; if front door window glass is operational, go to Step 2.
   
1. Remove front door trim panel (23942) and front door trim shield (237A04). Refer to Section 01-05 .
2. Disconnect battery ground cable (14301). Refer to Section 14-01 .
3. Disconnect window regulator electric drive harness connector.
4. CAUTION: Be careful not to strike or scratch front door window glass because it can break.
   Remove window regulator electric drive retaining screws through holes.
5. Remove window regulator electric drive (23394) from front door power window regulator.
6. Raise front door window glass to full up position by hand and secure with tape.
7. Go to Step 5.
   
   
2. Remove front door trim panel and front door trim shield. Refer to Section 01-05 .
3. Remove front door window glass as described.
   
4. Disconnect window regulator electric drive harness connector.
   
5. NOTE: Use care not to enlarge sheet metal holes in the door inner panel.
   
   Remove two 1/4-inch rivets retaining lower bracket of front door power window regulator to inner panel. Use drift punch to knock out center pins for each rivet. Using a 1/4-inch diameter drill, drill out remainder of rivet.
   
6. Remove three window regulator electric drive retaining screws from inside door to remove window regulator electric drive from front door power window regulator.
   
7. Remove two window regulator retaining nuts.
   
8. Remove front door power window regulator from front door (20124).
   

Installation

1. Lubricate regulator mechanism with Teflon® Lubricant E7FZ-19590-A or equivalent meeting Ford specification ESB-M1C111-A.
   

1. Install front door power window regulator minus motor (23208) into access hole in inner panel.
   

1. Position front door power window regulator using upper studs and tabs on window regulator electric drive mounting bracket.
   

1. Install rivets retaining front door power window regulator to door inner panel (1/4-20 x 1/2 inch screw and 1/4-20 nut and washer assemblies or equivalent metric fasteners may be used).
   

1. Install two upper front door power window regulator retaining nuts.
   

1. Install window regulator electric drive with three screws. Do not overtighten screws.
   

1. Connect the window regulator electric drive harness connector.
   

1. Install front door window glass.
   

1. Adjust front door window glass as described.
   

1. Install front door trim shield and front door trim panel. Refer to Section 01-05
   

the cable in the regulator has broken or the electric lift motor died. get a new regulator from a parts store or ebay, take it to a glass shop and pay them 50 bucks to install it.

You will most likely have to replace that window regulator (which is the entire lift assembly) since once it comes apart, there is play from worn parts and it will just come apart again in the future.

you need a new mechanism ,on the cable mechanism is a either a support bracket or a round pin type that goes through the glass ,to be honest i have never seen caddy except on the TV but most vehicles i have repaired have a plastic support that takes the window with a clamp type device ,or a plastic douel that goes through the glass with a U shaped clip to hold it ,the answer is their if you look on the bottom of the glass but if its broke then its a complete window mechanism

most toyota window motors are driven by a cable. since you can hear the motor i would bet the cable has come undone or is broken. good luck

you either need a motor or motor and window regulator assembly.
SECTION 501-05: Interior Trim and Ornamentation 2002 Taurus/Sable Workshop Manual
REMOVAL AND INSTALLATION Front Door Trim Panel Removal and Installation

1. Disconnect the battery ground cable. For additional information, refer to Section 414-01 .

1. Remove the front door trim panel screws.

1. NOTE: To release the door trim panel two part pin-type retainers, first pull outward on the bottom of the door trim panel.
   Remove the front door trim panel.
   • Disconnect the electrical connectors.

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SECTION 501-11: Glass, Frames and Mechanisms 2002 Taurus/Sable Workshop Manual
REMOVAL AND INSTALLATION Front Door Window Regulator And Motor
Special Tool(s) Heavy Duty Riveter
501-D011 (D80L-23200-A) or equivalent
Removal and Installation

1. Remove the front door window glass. For additional information, refer to Front Door Window Glass in this section.

1. Disconnect the front door window regulator motor electrical connector.

1. Remove the window regulator rivets.

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SECTION 501-11: Glass, Frames and Mechanisms 2002 Taurus/Sable Workshop Manual
REMOVAL AND INSTALLATION Door Window Regulator Motor Removal and Installation

1. Close the window.

1. Disconnect the battery ground cable. For additional information, refer to Section 414-01 .

1. Remove the door trim panel. For additional information, refer to Section 501-05 .

1. If equipped, remove the radio speaker.

1. Position the watershield aside.

1. Disconnect the door window regulator motor electrical connector.

1. Remove the bolts and the door window regulator motor.

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1. Raise and support the rear door window glass to the full up position.
2. Remove the interior door handle.
3. Remove the rear door speaker.
4. Remove the water shield.
5. Disconnect the rear door window regulator motor electrical connector.
6. Remove the rear door window regulator rivets.
7. Remove the rear door window regulator by sliding the regulator arms off of the window glass track.
8. Installation is the reverse of the removal procedure, noting the following:
   • Cycle the door glass to make sure of engagement of the drive mechanism.
   • Remove the rear door window glass-to-regulator bolt or rivet.
   • Position the rear door window glass as necessary to access the rear door window glass-to-regulator rivet.
   • Secure the rear door window glass in the full UP position with tape.
   • Disconnect the window regulator motor electrical connector.
   • Remove the 2 window regulator nuts.
   • Remove the 3 window regulator motor bracket nuts.
   • Install the window regulator assembly. Tighten the 3 motor bracket nuts to 89 inch lbs. (10 Nm).
   • Install the 2 window regulator nuts. Tighten the nuts to 89 inch lbs. (10 Nm).
   • Connect the window regulator motor electrical connector.
   • Remove the tape securing the rear door window glass in the full UP position.
   • Position the rear door window glass as necessary to access the rear door window glass-to-regulator rivet. Tighten the bolt to 62 inch lbs. (7 Nm), or install a new rivet.
   • Install the window regulator motor
   • Remove the window regulator assembly.

Remove the window regulator motor

the channel came off the glass you have to take the door panel apart either screws or pop the clips out with a panel tool from parts store about 3.00 and then put the glass back on the channel track,make sure the foam rubber is holding the glass in tight or purchase more rubber,about 3 hour job.