It sounds like the lock motor is working but the latch mechanism is seized and needs repair.it could be the arm that attaches the motor to the latch could have come unhooked and not releasing the latch.i`m not too familiar with these but i can`t see a manufacture building a car and not having an outside access to the trunk like a key lock as it becomes a safety issue.if you mean the key lock is missing you can insert a screw driver into the hole and engage it into the latch mechanism and turn this should open the trunk.if not then you will have to remove the rear seat and hope there is enough room to crawl into the trunk to manually open it.
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