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The link above describes the 6ya service. It is the pay service affiliated with Fixya. Fixya, where you have posted, is free but does not have the option to call an expert.
You might choose to access the support web page for your printer as an alternative.
Fixya.com has no toll free number to call so you can speak with someone knowledgeable about your problem.
There is the 6ya service, through which you can speak with an expert in a specific topic. However that service will cost you some money. Read about it here: https://www.6ya.com/how-6ya-works
In short, 6ya is a new service that is launching soon and will allow customers to speak with experts over the phone and receive help with problems anywhere at anytime!
You can learn all about 6ya on the all new 6ya website. There you can also learn more about becoming an expert and earning extra money on your own time.
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