My yamaha 2400 gen.does not run smooth at idle, but under a load it runs fine.
I'm not quite sure if your issue may relate to most inverter and auto-load sensing generators or some gas-powered equipment.
Most power cutters/grinders such as Stihl or Husqvarna, specially the higher cc models do sound crappy without load, you'd think there's something wrong with it from day 1. This is normal. Well, some of these machines lack the load sensing capability thus does not adjust throttle variably according to load.
Modern generators, specially the inverter ones along the 1000 to 3000 watt range where the Yamaha 2400 falls into category, have a switch where you can choose to let the unit sense and adjust throttle according to load. If this is off, the unit might sound like its not running smoothly on idle. Depending on you, this can be alarming or not. On a Honda EU2000is, for example, it is noticeable when the auto-load sensing button is off but not be like its choking or sputtering.
Anyhow if it is idling roughly, I can only come up with 2 possible causes, if I may suggest:
1.) the cable that gradually pulls the throttle (to open wide or close) on the carburetor - normally called governor cable (although it has different configurations on different engine types) needs to be adjusted/tightened. Or replaced, if worn out. Before new cable, put lithium grease on cable - it helps a lot.
2.) throttle adjustment might be necessary. At most Yamaha servicing dealers, it is included when you have a carburetor tune-up. They will check the diaphragm for blockage or holes, gaskets for leaks and filters, well, the entire integrity of your carburetor. This resolves most rough idling issues.
I know it would probably save you at least $65.00 if you have to check this yourself and buy the spare parts. However, going to a servicing dealer may be the best solution but always be sure the repairs are warratied. Hope this helps.
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