20 Most Recent Heath Zenith SL-6136-WH Basic Solutions Wireless Switch and Plug-in Questions & Answers


I am in the middle of a discussion with Heath/Zenith over a closely related and perhaps identical issue. I purchased their 5718 model from Home Depot and based on the fact that their brochure stated that "CFL bulbs are only usable on 270 degree units." I purchased the model 5718 unit (270 degree) and used CFL bulbs. It experienced the same problem others noted.

The technician at Heath/Zenith told me that only DIMMABLE CFL bulbs would work with this unit (even if the DualBrite feature is turned off). Standard CFL bulbs will not work.

Their brochure does not make that clear. Perhaps that is the answer to others' problems.

Heath Zenith... | Answered on Mar 13, 2019


Possibly check the outdoor push button. It may be possible that it has moisture in it causing a short.

Heath Zenith... | Answered on Apr 29, 2017


Yes, there is a way to change the security code. See FAQ here:
http://www.heath-zenith.com/servsup_disp_faq.cgi?cat=5

click on "how can I change the security code."

Heath Zenith... | Answered on Mar 16, 2017


Sounds like you have the Dual Brite on, the dual brite is low level accent lighting. Check to see if you have this switched on, if so turn it off.

Heath Zenith... | Answered on Nov 07, 2012


Reset circuit breaker.
Check if you are on a GFCI circuit.

Probably there is no hope, but the sensor has to be removed to replaced, so take it off and hang it upside down and let dry in sun.
There is no repair protocol for fixing motion detectors, because there are no replaceable parts, or circuit boards.
Cover outdoor electronics with plastic bag when washing house. That includes light and pool timers, breaker boxes, low voltage timers, infrared cameras, motion detectors, alarm boxes, etc.
Should the power wash contractor know this? Maybe yes.
We never covered things when washing houses, and we washed 100s per year, but I told the guys not to put pressured water directly on any outdoor electrical system.
Can you prove that the sensor stopped because of washing. No.
The unit could have simply stopped working.earlier that morning, without provocation.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Heath Zenith... | Answered on Jul 23, 2012


The line voltage may be low. it is possible the bulbs are too great of a wattage for the motion circuit or branch wiring. It is also possible the relay got wet and formed a layer of crud between the contacts that has some resistance.

If they are not shutting off completely, the relay may have some corrosion built up on a contact providing a circuit path.

If another pair of bulbs behave the same way, it is time to replace the unit.

Heath Zenith... | Answered on Jan 19, 2012


On most motion sensor lights if you turn the switch on, then off and on quickly, they will stay on till you turn them back off. Leave it off for at least 10 seconds and turn it back on to go back to the motion sensor.

Heath Zenith... | Answered on Dec 28, 2010


Hello. There is a nice collection of these wireless units at both Home Depot and Lowes. OR you can go to the company's home page and order direct http://www.heath-zenith.com/ J.

Heath Zenith... | Answered on Jul 11, 2010


Each push button should have jumpers in the back of them. By the description you say its the wireless but your text describes wires. If it is the wireless there should be jumpers, little black blocks that make an electrical connection, inside the push buttons and the receiver. Be sure you read the manual about which ones go where for your dual operation.

Heath Zenith... | Answered on Jun 25, 2010


Sounds like the electronics of the motion detector is toast, probably from a voltage surge associated with your power failure. Since you have already used the manual switch, you have already tried the "reboot" option, but here is something else to try (it's a long shot). Turn the manual switch off, remove the light bulbs, turn the switch on for a few seconds, turn it back off, replace the bulbs and try again. Also, in the remote chance that this device uses an electo-mechanical relay (as opposed to all solid-state), the relay may be stuck, you might give it a couple of sharp raps while you have the bulbs out. When you turn it back on (before you put the bulbs back in) you might be able to hear the click of the relay if you go out there and give it some motion to detect. If all this doesn't work, you'll need to replace the unit. They may sell a replacement electronics unit for it. --- good luck.

Heath Zenith... | Answered on Feb 11, 2010


click on this and it will give you the info you need I hope this helps you and thank you.. http://www.heath-zenith.com/servsup_disp_faq.cgi?cat=5

Heath Zenith... | Answered on Feb 09, 2010


hello sir/mam
the batteries in the door bell are discharged and you can replace the batteries these batteries will be available at electrical stores.

Heath Zenith... | Answered on Sep 29, 2009


are you using fluorescent bulbs? I had the same problem in my stairway/hallway till I switched to master/slave. Why don't you want master/slave? What's the diff?

I think each switch allows a certain amount of current to pass...with one switch, it's not enough to light the bulb; two switches, you get a faint light.

Heath Zenith... | Answered on May 24, 2009

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