20 Most Recent KitchenAid KSM150PS Artisan Series Stand Mixer - Page 8 Questions & Answers

sounds like the set screw in the back unit is too tight. Take off the back cover with the single screw up top. On the switch assembly that is now revealed, run the switch back and forth to see how it is interacting. The small set screw at the bottom probably needs loosened or tightened to give you the other speeds.

Control plate is marked with abbreviation for color of wires which connect to it One condensor lead goes with reds on left wirenut, the other yellow- i THINK I recall & mostly sure cord connects to yellow wires under right hand wirenut [at your own risk] other spade conn to cord can only fit one place. Download from Kitchenaid.com or contact cust service 800 phone number for documentation. I will follow up comment to verify that cord connection issue I have found my memory imperfect lately and must access my diagrams

Mixer problem similar to another already answered for this same model- please look for that one posted just several days ago may be condensor, or control circuit PC assy, or spring hook at bottom of cntrorol plate broken (near single phillips screw bottom-center of plate)

Except for asthetics and whatever obvious trim such as handles on bowls, etc, there is NO PRACTICAL DIFFERENCE; both mixers are outstanding appliances.There has always been ONGOING MODIFICATIONS in motor design, relating mostly to formation of the electromagnetic flux and other intangibles, you will find OLDER KSM90s may have a slightly higher degree of OVERBUILDING- such as COPPER plating flashed on the back end of the carbon brushes to improve effciency, reduce heat, and lower electricl resistance, another example is oil wick felts included with the rear bearing assembly to help lubrication on older models. In both cases its over-engineering and it costs money- Ive never been able to read difference between the two carbon brushes on a Watt meter in actual use, nor have I ever actually seen, in more than 30 years mostly as authorized warranty service center more than just one single WORN rear bearing (from a mixer in a science lab, not a kitchen) with or without the oil wick felt- thats out of several hundred thousand mixers! Newer mixers lack other similar accoutrements which had proven to provide limited tangible benifit on a practcal level. KitchenAid keeps knowledgeable staff available at their 800 phone line at customer service to go into this subject without the unnecessary technical depth I've given,, and they may yet recall my name after these many years -DeSantis (Im the [disabled] son, JD2, not the grandson)- from the Trenton/central NJ area.

You may have control circuit trouble, connection issues with the wiring, control board trouble, all rather rare; more common is side effect from attempt to keep a clean kitchen... ...Beneath large (plastic) screw heads each side of mixer are a spring, copper or brass cup, another longer spring and a carbon brush... which may NOT slide out freely- if not, thats doubtless the problem... the carbon has a corner ground off it to insure proper alignment and preserve the commutator (motor life) so it only fits in one way... wrong way it will jam up on the keying device inside the brass or copper brush holder into which it slides. (the key can be seen all the way inside the holder with aid of a flashlight) IF THIS BRUSH HOLDER SLIDES OUT WITH THE CARBON YOU HAVE A MAJOR MAJOR JOB TO REINSTALL IT CORRECTLY!!! If the carbon becomes an issue you are best advised to use a factory recommended facility for the repair and avoid damage to the commutator or other issues. It may require total disassembly and removal of entire motor, which usually involves disassembly of the transmission in order to remove the armature. In other words, absolute TOTAL disassembly in the worst-case scenario.Good luck- most frequently its a simple matter, but beware of the heads-up issue. Check the brushes first but put em back carefully.

Model?Does it shut off?

remove rear coverdome, dust off mechanism carefully with a vacuum and small brush. Inspect all the parts- the black plate with the wires connecting to it is the speed control; beneath it are centrifugal weights which form the governor- the faster the motor spinsthe further the governor assy pushes out agatnst the contacts on the control plate to keep the speed smoothly moderated. If you have speed control but it just runs too slow or not slow enough the two screws at top of the control plate can adjust the speed; loosten the jam nut slightly and adjust the screws evenly together. Be sure theres nothing worn out or damaged which could be fatal to the mechanism later.note tht the bottom of the control plate is retained by a wire hook on the end of a spring. It is a problem to catch and pull out if you lose it inside the mixer. If you set speed too low you will lose all power at low speeds. The condensor at top of nontrol plate has only two wires from it out either side a flat cardboard tube. If shorted you will lose all speed adjustment. Test by disconnecting one or both wires.DO NOT RUN MIXER WITHOUR CONDENSOR except for brief testing... otherwise your trouble is the PC board- the white grease is important behind the heat sink dont remove it (standard heatsink grease for computers, etc.)Best of luck!

Hello Salsaenz,

Yes, the carbon brushes go in a certain way. If you notice the brushes have a notche cut out on one side. Take a light and shine it in the machine and you will notice a piece sticking down the notch goes that way. The notch changes from side to side so you will have to do this on both sides. This will put the power/brusches back in the proper way.

Thank you for choosing FixYa and do not hesitate to ask more questions.

You need a Step Down Voltage Converter (also called a Voltage Transformer)
which steps down 240, 230, 220 volts to 110 volts and
allows you to use 110 volts Devices from USA in 220 v / 230 v / 240 v Countries

Kitchenaid mixers are not recommended on the use of a converter as they are not tested under such conditions. Understanding this, using a convertor on your mixer may automatically void the 1 year warranty regardless of age.

There are international Kitchenaid dealers available if you are requiring 110V. You may contacted Kitchenaid Customer Service for more information.

Their toll-free telephone number is 1-800-541-6390.

Hi, The KitchenAid mixers are usually quite easy to work on if you are competent at DIY. It sounds like a gearbox fault. Gearbox parts are easy obtained for most of the models and are easy to repair.

This is a service manual for a lot of the KitchenAid mixers. Might give you an idea on how difficult it is to work on before taking the plunge.

Hope this helps

Presuming all looks OK near pivot & lock mechinism? can you see the locking hook in rear of mixer head at the hinge area directly behind lock lever, and is it nested in the slot on the base, or is it jamming up outside the stand and scratching it up?There is a flat-head height adjust screw to control clearance between spatula and bottom of bowl visible from head-back position- leave it alone. There is a headless set screw visible when mixer is upside down to hold the pivot pin secure. This must be loostened with long-shaft flat screwdriver to remove the pivot pin for head removal if necessary ---avoid removing the pin if possible. Is the hinge stuck with film of sticky sugar, milk-glue residue, ot the like? That is most common cause, distant second is the lock mechinism alignment (very rare) Its important to keep head from wobbling side-to-side in use, so dont file or sand anything Can telephone 609 213 2222 if necessary no charge for my talk.

KitchenAid owns their documentation and reserves all rights by contract- it should be obtained direct from factory

Short answer- no problem, but please read on... First, economics are an issue- there is more than one way to convert VOLTAGE, the ;best' in this case is by using a heavy coil-wound TRANSFORMER (not simply a device being called a transformer or 'converter'; terms often misused) but virtually NO means of converting FREQUENCY (60Hz USA vs 50Hz Eu) Extended use at wrong frequency has been known, by personal experience, to cause overheat and premature failure of many devices. Heat is an issue for a hidden reason in the classic models due to their 'mechanical fuse' which is designed to limit serious damage in event of overload (too thick batter mixed for too long)- the device will yield at lighter work-load as the moter heats to greater levels- it is prudent to be always aware of the 'running temperature'. There are subtle differences in the motor winding design, and you may find difficulty finding repair parts for any relatively minor electrical issues (mechanicals are the same in classic models) If you have talent for house wiring better to use seperate 220 line, as if for a dryer or electric stove- its more efficient overall. If you have 60Hz 220 V mixer, (most are 50Hz 'tuned' at 220Volts) a step-up transformer to bring your US 60Hz current UP to 220 volts to suit your mixer will not harm your mixer if it supplys sufficient Amps or Wattage (you likely must convert; Volts multiplied by Amps gives Watts)... But you can easily pay out near half the cost of a mixer to get a quality transformer into your kitchen and still, it remains a weak-link; you can only get quality if you pay for it......but the 220V outlet permits use of commercial appliances with all the durability, convenience, and prestiege they afford. Artesian models with 'soft start' and inverter-technology speed control use much more electronics to feed the motor- they should be supplied as close to true sine-wave power for the same reasons as computer UPS battery back-ups. In general, and by experience, its best overall to buy the appliance designed for use in the location required. If you feed the appliance the power it was designed to use it has no way of knowing how it got there. The question mark is with the output of the power conversion device.

Hi, It could be the variable speed switch. (bad) Replace it for a new one. Good luck.

Hello,

I was quite surprise that I couldn't find any reference to parts on the Kitchenaid website for the mixer except for a phone number. Here is there site if you want to call them: http://kitchenaidpartsonline.partsquik.com/

Better still, here is a site I found that are filled with parts for the Kitchenaid Mixer:

http://www.goodmans.net/d/332/kitchenaid-mixers-parts.htm

And here is a direct link to their gears, electric, and misc parts:

http://www.goodmans.net/d/933/kitchenaid-stand-mixer-repair-parts.htm

I hope this is helpful. I am not a professional repair person only someone paying it forward after seeking answer to a problem of my own. Good luck.

Sarah,

Ocala, FL

After looking at several sites the mixer ranges from around the 300.00 range some have it for 240.00 this link has it advertised on Ebay for 185.00 http://www.ebay.com/ctg/KitchenAid-Artisan-KSM150PS-325-Watts-Stand-Mixer-/69779042 . If you were to buy the mixer new from a store it would run you around 340.00. if you have any further questions message me back Thanks
Rick

I had the same problem with the two black bolts on the side of the kitchenaid mixer. When I removed them, the mixer stopped working. The solution was to replace them in exactly the same way - meaning there is only one way that the square black pegs at the end of the springs go in. If they are turned 90 degrees or more, they will not work. Notice that one corner of the square pegs is cut at an angle. If you look carefully in the hole from which they came(with a flashlight), you can see that one corner has a small intrusion. Align the cut off corner of the plug with the intrusion in the slot, and it should work fine. If this is confusion, just keep rotating the plug until it's in correctly.

http://www.appliancepartspros.com/partsearch/ parts are available here and repairs are relitively simple, download a parts breakdown/pick list before disassembly for best preperation.

When the grease inside the gearbox of a KitchenAid stand mixer separates, the liquid part of the grease can leak out of the mixer as an oil.

The grease inside the mixer's gearbox can separate for several reasons; heat from overloading the mixer, not using the mixer often enough, and time are the most common reasons.
To fix the problem of oil leaking out of a KitchenAid mixer, the old grease in the mixer's gearbox must be replaced with new grease.--------- To do this yourself, click this link below :--- http://www.ereplacementparts.com/article/5518/How_to_Fix_a_KitchenAid_Stand_Mixer_That_Is_Leaking_Oil.html ---------- This will help.Thanks.Helpmech.