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KitchenAid K5SS Heavy Duty Commercial Stand Mixer - Page 8 Questions & Answers
My KitchenAid Professional 6 mixer has been used
It sounds like you have two problems. First, the black marks are usually because of a reaction between the beater and certain chemicals used in dishwashers. Try washing the beater by hand and scrubbing it throughly to remove any residue. If this works, don't use the dishwasher again. You could also buy a plastic coated beater.
It also sounds like the bowl height needs adjusting. There is a screw just under the head for this.
How much does a motor cost for this mixer
Hi CAKE_LADY196, Happy New Year! So you want to replace your mixer’s electric motor? Good for you! However, before you start taking your mixer apart, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify this matches your mixer model.
Turn to pages 6 & 7, titled: “Motor And Control Parts”, which provides an exploded view for the disassembly and reassembly of your mixers electrical components, along with all the parts. Locate Illus. Nos. 41 and 8, Field Assembly, 115V (the stator) and Armature and Bearing, 115V. You will need these two components to totally replace your mixer’s electric motor, although it is possible, you only need the armature and bearing. Whether you replace both motor parts or just the armature, I would suggest replacing the brushes, too.
Costs will run between $71 ~$99 for repair parts, plus shipping & handling and any sales tax depending on the vendor you select.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’ online (although I’ve seen automotive bearing grease used too – your call). Prices can vary widely between vendors, so do some comparison shopping.
Once apart you can check for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembly/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
Good luck, I hope this helps. Howard, Burke, VA
If this solution has been helpful, please rate it, thanks! - hslincoln
Mine is a K5-A Hobart Kitchen Aid mixer and the
sounds like you need a new bowl lift cam, on the n-50 which is a hobart table-top model pull top off pedestle, you will see the cam you have to remove one cotter pin and remove one split pin install new cam reassemble
How do I replace the Speed Control Knob on the K5 Kitchenaid Pro
Hi PETER, Happy New Year! Your Speed Control Knob can be replaced quite easily (OK, maybe with a little effort) by yourself, if you are a DITY type person, feel adventurous, and your mixer is not under warranty.
Before you start taking your mixer apart, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify this matches your mixer model.
Your speed control assembly is attached to the bottom of the top part of the mixer’s head (or Illus. No 1, Gearcase Motor Housing, on pgs 4 & 5).
Turn to pages 6 & 7, titled: “Motor And Control Parts”, which provides an exploded view for the disassembly and reassembly of your mixers electrical components, along with all the parts. Locate lllus. Nos. 1, 2, 3, 4 - Pivot screw, Spring Washer, Switch Lever and Stud, and Control plate spring, respectively, which is the speed control handle assembly and Illus No. 5 and 6 - Speed Link & Cam and Flat Spring. Carefully inspect these parts to see if they have not come loose, particularly the Pivot Screw and Spring Washer. Also check to see if the Speed Link & Cam hasn’t shifted from its position. You should be able to see if something just needs to be tightened or if parts need to be replaced.
Also, with your mixer apart you can check for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your mixer yourself.
As far as parts go, here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. Prices can vary widely between vendors, so do your comparison shopping.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links may be different than your KA model, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer, should you decide to go that route.
If you feel this repair is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping. Good Luck. I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln
Mixer will not turn
Hi DFRAZIER_BOH, Merry Christmas and Happy New Year! By your description of your mixer’s symptoms, it appears that you’ve had a transmission failure. What is not clear is whether the gears are jamming or a gear has stripped. The good news is that you can easily (OK, maybe a little effort) troubleshoot and repair your mixer if you are a DITY type person, feel adventurous, and your mixer is not under warranty. Be sure you have the Parts List manual on hand, too. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify this matches your mixer model.
Turn to pages 4 & 5 titled “Case, Gearing & Planetary Unit”, for the disassembly, troubleshooting, and reassembly of your mixer, along with all the parts. You’ll need to remove all the grease from the gears to check the integrity of the gears. Focus on Illus. No. 58, Worm Gear Bracket and Gear, and in particular Illus. No 12, Worm Gear (23T). This is the KA fail-safe gear that is supposed to strip to prevent your mixer going ‘up in smoke’ when it is overloaded. The next area to focus on would be Illus. No. 21, Bevel Pinion (19T) & Center Gear (62 teeth).
You can order a replacement gear(s) and install it yourself. Besides grease you might consider replacing the gasket, and “O”-ring too. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as may contain contaminants.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer yourself. It can be messy but quite gratifying to diagnose and repair your mixer yourself.
If you feel this repair is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping. Good Luck. I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln
Where does the speed control spring go on a kitchen aid k5ss
Hi NG345, Merry Christmas and Happy New Year! It sounds like you’ve got the right part to fix your mixer, now you just want to install it correctly. The good news is that your replacement spring can be installed quite easily (OK, maybe a little effort) by yourself, if you are a DITY type person and feel adventurous, and your mixer is not under warranty. Be sure you have the Parts List manual on hand, too. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify this matches your mixer model.
Turn to pages 6 & 7, titled “Motor And Control Parts”, which provides an exploded view for the disassembly and reassembly of your mixer’s electrical components, along with all the parts. You’ll want to focus on Illus. Nos. 1, 2, 3, 4, & 5; Pivot screw, Spring washer, Speed control assembly lever, Control plate spring, and Speed Link & Cam, respectively. Your speed control assembly is attached to the bottom of the top part of the mixer’s head (or Illus. No 1, Gearcase Motor Housing, on pgs 4 & 5).
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer, should you decide to go that route.
If you feel this repair is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping. Good Luck. I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln
Is there a site that shows which way the motor
Hi, ROSANA73, Yes
the brushes need to be installed so that they both seat correctly on the
armature's commutator.
Just
be sure to have the Parts List manual on hand.
If you're lacking one, you can download a PDF version from the KA
website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click
on Customer Care>Locate Manuals &
Guides> Enter the 6 character
model number, in your case use KSM50P (Your K5SS mixer falls within this
manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify
this matches your mixer model.
Turn
to pages 6 & 7, titled ‘Motor And Control Part’. Locate Illus. Nos. 47, Brush Holder, which
shows the order the brush assembly is installed.
If a
part has broken and needs to be replaced, here are five potential online vendors
in no particular order: RepairClinic.com; mendingshed.com;
searspartsdirect.com; partstore.com; and Grainger.com. Prices can vary widely between vendors, so do
your comparison shopping.
It
can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally,
here are some links to several excellent websites that detail the
disassembling/reassembly of a KA Mixer.
The mixers displayed in the links are different KA models, but the
principles are the same.
Between
these three websites and their excellent pictures and descriptions and your
Parts List manual, you should now be able to completely disassemble and
reassemble your mixer, should you decide to go that route.
If
you feel troubleshooting and repairing is beyond your capability, then I would
seek out a local small appliance repair shop in your area. KA Customer Care can
give you names of local KA authorized repair shops in your area, but you can
also do an online search to supplement what KA may provide you. Call to explain
your circumstances and find out their hourly rate and get an estimate of what
they think it would cost to repair your mixer. Also, always obtain three or
more estimates – do some comparison shopping.
Good luck and have
fun. I hope this helps. Howard, Burke,
VA
If this solution was helpful, please rate it, thanks! – hslincoln
So I shreded the nylon gear in my K5SS 325W. How
Hi DELUNAY. The only way to tell if your speed control assembly is bad it to remove it and test it a local repair shop, but I think from the symptoms you describe, you’ve already answered your own question and your speed control assembly is shot. The fact that your motor is not making any noise indicates to me that it’s not getting power. That can only be caused by two things; a bad speed control board or a burned out electric motor. When you shredded your nylon worm gear, did the motor exude a ‘bad/burnt’ smell (other than possibly ozone)? If not, then I would look at replacing your speed control board/assembly.
Since you know you’ve got to replace the worm gear, you might as well replace the speed control assembly. The inspection and troubleshooting of the mixer transmission is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the correct Part List manual around when you start to disassemble your mixer. If you're lacking one, you can download it from the KA website (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, in your case use KSM50P and then select the first files under Parts List (definitely check to see if it matches your mixer. If it doesn’t, continue to look at other manuals until you find the correct manual that does match.)
Turn to pages titled ‘Case, Gearing & Planetary Unit, for the disassembly, troubleshooting, and reassembly of your mixer, along with all the parts. This is where you’ll find your
Besides your shredded worm gear, you can check for any other unseemly wear and tear on the other gears, etc. You may find more parts that need replacement than just a bad gear. You should also consider replacing the grease, particularly if there are gear particles suspended in it.
Besides needing a replacement gear and grease, you might consider replacing the gasket, too. I recommend using a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call).
As far as parts go, here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself. Oh and don’t forget to replace the speed control board and associated components, tool
Here are some links to several excellent websites that detail the disassembling/greasing and reassembly of a KA Mixer.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it. hslincoln
WERE DO YIU GET TECH MANUAL
Hi, EMININES. KA does not provide a tech manual, per se. They do offer their mixer’s Owner’s Manual and Parts Manuals on line, and with the help of some very good web site links, you should be able to service your KA mixer. You can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P, and select the first file listed under Parts List (4) and then check to verify the illustrations match your mixer.
Here are some links to several excellent websites that detail the disassembling/greasing and reassembly of a KA Mixer.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it. hslincoln
When kneading dough, the gears start missing. Is
Hi KEITH, from the limited symptoms you’ve described it appears as though you are heading for an imminent transmission failure, if it has not already failed completely by the time you read this. Your transmission gears should not be missing or skipping no matter what load the mixer is under.
You don’t mention how old your KA mixer is or how hard it’s been used, but for your particular model, KA has a plastic gear designed to fail, instead of the whole mixer ‘going up in smoke’. And what it sounds like is that this fail-safe gear is close to the point of failing. What can you do?
If you are DITY type person, feel adventurous, and your mixer is not under warranty you can troubleshoot it yourself. Be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P, and select the first file listed under Parts List (4) and then check to verify this matches your mixer model.
Turn to pages 4 & 5, titled: Case, Gearing And Planetary Unit for the disassembly and reassembly of your mixer, along with all the parts. Locate Illus. No. 58, Worm Gear Bracket & Gear, including Illus. No. 12, Worm Gear (23 teeth). I suspect this is the weak link in your mixers transmission and causing the problems. After clearing all the grease away, check to see if the gear is just loose, exceedingly worn or broken. If it’s worn or broken you can order a replacement part and install it yourself. While you’ve got your mixer this far apart you can check for any other unseemly wear and tear on the on the gears and other components. Besides a replacement gear, and grease you might consider replacing the gasket, too. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call).
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here’s a link to an excellent site for disassembling/fixing your KA Mixer: http://www.neilcrockett.com/mixer.htm and another link to a site that details the disassembly and replacement of mixer’s grease, which might be helpful, too. http://www.foodonthefood.com/food_on_the_food/2009/04/how-to-repair-a-kitchenaid-mixer-yourself.html
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln
My mixer is making a grinding sound.
Its worth fixing but having someone who specializes in your product is the key, these machines are wonderful products and engineered great. I would say if your mechanically inclined jump on inside the machine and see whats going on, but if your NOT send unit to us USPS it's not that expensive plus you would only have to pay oneway, we will take care of the shipping from our side,,estimated cost $29.00-$49.00
Motor made a grinding sound and stopped. Took out
BGL0514 - Are you sure the grinding sound was coming from the motor, or was it more likely coming from the transmission?
It appears that your mixer had a mechanical failure in the transmission box or planetary gear assembly of your mixer - one of the main gears has failed, hence the loss of power to the agitator.
The inspection and troubleshooting of the transmission is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the correct Part List manual around when you start to disassemble your mixer. If you're lacking one, you can download it from the KA website. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, and then select Parts List file. You can check the page titled 'Case, Gearing & Planetary Unit, for the disassembly, troubleshooting, and reassembly of your mixer, along with all the parts. It can be messy but gratifying. Once apart you can check for any other unseemly wear and tear on the gears, etc. Here is a link to an excellent webpage for disassembling/fixing your KA Mixer: http://www.neilcrockett.com/mixer.htm
Finally, with respect to your brushes that you removed, I'd suggest removing them again and making sure the contacts are facing in the right direction to contact the armature. The concave contact face should be resting completely on the armature. If you've turned it 90 degrees too much, it wont' seat properly and you'll get no 'juice' to the electric motor, so it won't start. I hope this helps - Howard, Burke, VA
If this solution has helped you, please rate it. hslincoln
I'd like to get some receipes for the mixer
DEBBIE - Your KA Owners Manual should have numerous recipes included. If you don't have the original manual that came with your mixer you can down load a PDF version from the KA website. Paste the following URL into your browsers: address bar:
http://www.kitchenaid.com/flash.cmd?/#/page/home
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number (in your case K5SSWH), and then select Owners Manual (1)file. You'll need Adobe Reader to open and read the file if you don't already have it on your PC. Save it to your PC. Pages 16-61 have a whole range of receipes.
I hope this helps, Good Luck! Howard, Burke VA
If this solution has helped you, please rate it. hslincoln
Turned over and oil leaked out.
There should be no oil. It is probably grease that has leaked due to a gasket not sealed tight. Go to Mendingshed.com and if you type in Kitchen Aid Mixer you can find a manual that shows what type of grease.
How do you install brushes for the motor?
With the head of the mixer upside down. Back end toward you. The right side brush should be with bevel or narrow side up. The left brush should be with bevel or narrow side down.
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