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Questions & Answers
Mixer starts running on selected speed then speeds up & quits
I'm not sure what model of Kitchenaid you have. I have a professional 6 Quart model, KP26M1XPT. I would recommend that you first check the Hall Effect sensor
which determines the mixer’s speed. I had this exact problem and I
actually went out and bought another Hall sensor for about $13. I
replaced the original sensor and made sure that the connection between the
sensor and control board was nice and snug. My mixer worked as good as new! But
I was curious to know if my original sensor was actually defective, so I put it back in
mixer and again made sure all of the connections were tight. Guess what? My original sensor also made my mixer work! There was nothing wrong
with the original Hall Effect sensor except the connection between the control
board and sensor was not tight--unfortunately I didn't check the connection
before I decided to buy the new sensor. My guess is that the connection between
the control board and the sensor probably loosens or comes undone over time
from use and vibrations.
1. Download the mixer
parts and diagrams from the Kitchenaid website to see
what the Hall Effect sensor looks like. BTW the part number is 9703312.
2. You'll need a phillips head screwdriver to open up the
mixer gear case cover.
3. Make sure that the connection between the control board
and sensor is absolutely tight and snug. This is critical!
4. Also, make sure that the orientation of the sensor is
correct. It's difficult to tell which
way the sensor should be connected because the control board has three prongs
and the sensor can attach facing up or down. After you've made the connection,
run the mixer. If it still doesn't work, disconnect the sensor, reconnect it
with the prongs facing the opposite direction and try it again. I
actually found the right sensor orientation through a little trial and error.
But by going through this trial and error, I also had my Eureka moment when I realized that the
original sensor probably would also work if it were reconnected with correct
5. This whole process probably takes less than 10-15 minutes
6. Finally, use your common sense
and make sure to unplug the mixer before checking, connecting or disconnecting
on Feb 07, 2015
Back cover off, pedestal off, planetary off and then undo all the gearcase screws. Two wires need to be removed from the speed control plate too, 1x white, 1x black. You can then split the gearcase apart and change the gear. Planetary and nylon gear are both held on by pins that need to be punched out with correct size punches, both different.
on Dec 25, 2013
Can't get my beater off my KitchenAid 350 Watts mixer
The button does not retract, a bit of CRC may help combined with a lot of wriggling and grunting. Flour gets in there over time and builds up and makes the paddle tight. Rasp it out a bit in the hole, try not to remove metal, you just want to remove the buildup. If you had a bottle brush that fitted and cleaned it in there each time it will never happen again. Look how long it has taken so far.
on Dec 01, 2013
Kitchen aid mixer overheated
Most of the time this will not be an immediate problem. Let it cool down and do not over work it again. Continuing will eventually burn out your motor and require replacement.
on Nov 14, 2013
I have just purchased an
On models with the "STIR" speed, the RPM (Rounds Per Minute) is 60.
Set your mixer speed to "1" or "2" and do the following:
Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. In your case, the correct STIR speed is 60.
on Jul 30, 2011
Did I just kill the
If I have to guess, I think that the motor is still fine. Get a Copy of the
Repair Part List from Kitchenaid.com.
First thing I would do is to check the two Motor Brushes (one on each
side of the Motor Housing). Make sure they are not worn out, and when
inserted, they must both make contact with the Motor Coils. If even
one of them is not in contact with the coils, the motor will not run.
You can also remove the Motor Housing and visually verify that they
are touching the Coils.
on Jul 29, 2011
Mixer was laid on side for travel and it appeared
Hi FDLISS, sorry to hear about your mixer’s ‘leaking’ issues. KA mixers should never be placed on their sides, or you see what can happen. So how bad is this oil leak problem and what can you do to fix it?
First, if the amount of oil you found leaking was small and if your mixer otherwise works normally with the missing oil you really don’t need to take your mixer apart to refill it. The good news though, is that you can take the mixer apart and refill the grease, if you feel it is necessary.
The internal gears are factory packed with enough grease to last a 'lifetime', whatever that means? Depending on the age of your mixer, where it’s been stored, degree and intensity of usage; all these factors contribute to cause the oil to come out of suspension and seep to the bottom of the transmission box. When you laid your mixer on its side, the oil flowed to the lowest point and found a way out. Gravity is very insidious.
What should you do? Clean your mixer head where the oil came out with a sponge and hot, soapy water (DO NOT immerse your mixer in a sink of hot soapy water, though!) Hopefully it did not come out of your electric motor brush ports (those ‘screw’ heads on each side of your mixer head.)
The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P, and select the file that matches your mixer under Parts List (4) from the three versions listed.
Turn to pages 4 & 5 for the disassembly and reassembly of your mixer, along with all the parts. It can be messy but gratifying. You might want to reorder the gasket and an ‘O’-ring for starters. Once apart you can check for any other unseemly wear and tear on the gears, etc.
If you think you need to replenish the grease in your transmission, you should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call).
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’ online (although I’ve seen automotive bearing grease used too – your call). Prices can vary widely between vendors, so do some comparison shopping.
Here are links to three excellent websites that detail the disassembling/reassembly of a KA Mixer.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble, regrease and reassemble your mixer.
Finally, if you feel this is beyond your capabilities and will be too difficult to do by yourself you can take your mixer to a local small appliance repair shop and have them troubleshoot and fix your mixer. KA Customer Care can provide you with the name and phone # of the closest authorized KA repair shop in your area or you can do a Online web search, but be sure to get at least three estimates before deciding to commit to one repair shop. Good luck. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln
on Feb 21, 2010
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