KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator - Answered Questions & Fixed issues

I went through this same thing! You probably can't find an eject button because there isn't one on the model that you have. It probably isn't turning because it's just stuck and you have to just have confidence that you're not breaking it and force it to the left - all of a sudden, it will "pop" and turn easily.

Here is a great link to show you the different types of Kitchen Aid refrigerator filters - which kind has an eject button and which doesn't:

I also found a great (and short!) video from Kitchen Aid that really helped me see how to do it. Try this one - I thought it was the best:

Finally knowing there wasn't an "eject" button saved me many hours of looking, and the tip about using the handles of the plyers worked great.

It is really discouraging to think you can't just screw out a water filter, but it isn't you. The directions are misleading - they don't match what you're seeing, and it doesn't twist out easily - it has to be forced....and THEN it twists out easily.

Hope this helps. It worked for me when I'd completely given up.

Best of luck!


KitchenAid... | Answered on Dec 06, 2019 | 4,603 views

I hope I'm leading you in the right direction...
try this site...I found the part I believe and there is a install video there...
hope it helps.

KitchenAid... | Answered on Feb 27, 2018 | 177 views

If you get us a Model # it would help FIXYA Folks help with some suggestions.
Should be Inside the refrigerator, on the left wall. silver sticker. Thanks

KitchenAid... | Answered on Feb 27, 2018 | 244 views

At the ripe old age of 21, the entire appliance is a candidate for replacement.

KitchenAid... | Answered on Jan 25, 2018 | 138 views

In a few cases, the timer is getting condensation damage from a poorly sealing door, or a missing shield. Commonly you'll see corrosion or stains on the timer when you remove it which would be a tattletale sign. Check for both when it fails next.

KitchenAid... | Answered on Jan 09, 2018 | 115 views

if it is supposed to be a frost free, then either the defrost element has failed or the timer for same has . I would suggest you call a repair service tech.

KitchenAid... | Answered on Dec 28, 2017 | 127 views

Obviously there is an issue, perhaps a safety issue.
Suggest don't over-ride anything.
Check your owner's manual to see what blinking light indicates.

KitchenAid... | Answered on Nov 02, 2017 | 175 views

Sounds like a defrost problem if the evaporator is frozen over. If it's just Ice blocking air transfer on a top freezer model, then it's a blocked defrost drain.

KitchenAid... | Answered on Sep 11, 2017 | 253 views


The OptimIce feature assists with temporary periods of heavy
ice use by increasing ice production.

Press the OptimIce feature touch pad to set the freezer to
the lowest temperature setting. Press the OptimIce touch pad again to return to the normal freezer set point.

NOTE: The OptimIce feature will automatically shut off in
approximately 24 hours

KitchenAid... | Answered on Aug 28, 2017 | 1,920 views

Try lubricating the bearings in the motor with a very thin oil like sewing machine oil.

KitchenAid... | Answered on Aug 08, 2017 | 348 views

To fix this you will need an Allen wrench small one there are 2 set screws on the inside part of the handle (on side toward the center) you wil need to tighten these to fix your problem

KitchenAid... | Answered on Jul 08, 2017 | 2,083 views

Are you getting any water.
If you push the tab for water any you hear a buzzing or humming sound with no water then it could be you water pump which is located at the back of the fridge.
Just follow the water line and you will find it .
It's a small pump

KitchenAid... | Answered on May 26, 2017 | 160 views

Hi, sounds sticky to me, or it wants the kids back home. But anyway try finding the travel of the tube, could have fallen off on other side, or has blockage since we have so much junk in our water today. Also although your filter is green if its good, I would take it out and clean it, not replace just clean it, and a must fine hose must be a problem, wish I was there ! Frankie!

KitchenAid... | Answered on May 07, 2017 | 393 views

This is what you need.

Quick connectors would work too but I would do it the right way. Check out the video instructions.

KitchenAid... | Answered on May 04, 2017 | 132 views

maybe the valve letting the water in to the ice making part has failed

or a thermostat issue

KitchenAid... | Answered on Apr 29, 2017 | 57 views

Not enough water is being pumped into the icemaker. The water pressure in the water line coming into the refrigerator may be too low, perhaps due to a blockage somewhere.

Move the refrigerator enough to get behind it. Turn off the water at the small valve which connects the water line from the house plumbing to the tube going into the refrigerator. Get a bucket. Remove the refrigerator water line from the on-off valve (there should be a compresson nut holding it on). Point the incoming water line into the bucket and open the valve. Do you have a good flow of water? If so, either there is a blockage in the tubing within the refrigerator or the water valve at the bottom of the back of the refrigerator is malfunctioning.

KitchenAid... | Answered on Sep 20, 2016 | 138 views

First place to start is: Look at the switch on the right side of the freezer compartment, is there a red LED there blinking? KitchenAid Refrigerator Ice Level Control Board W10757851
If there is no lite, replace this part...

KitchenAid... | Answered on Jul 12, 2016 | 84 views


KitchenAid... | Answered on Nov 26, 2015 | 275 views

It could be a freon leak, or the compressor is not staying on.  If you can hear a clicking sound coming from the back every couple of minutes, your compressor overload is kicking off.  More than likely you either have a freon leak, or a defective compressor. Check the warranty on your machine as many manufactures warranty the sealed system for much longer than the rest of the refrigerator.

KitchenAid... | Answered on Aug 25, 2015 | 1,303 views

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