20 Most Recent KitchenAid KSBP25FKSS Side by Side Refrigerator Questions & Answers

That information is in the user manual that covers your model number. Below is the procedure for a Side by Side. To look for your manual click=> HERE
Press and hold the Water Filter button
on the Ice & Water Dispenser control
panel for three seconds. When the display
changes from "Red" to "Green," the status
has been reset.

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KitchenAid... | Answered on Mar 18, 2014

I had the same problem and had to have the entire door replaced. I thought it was a random thing since sometimes it would just start working again, but finally it just stopped for good. The wires that
are below the door on the left hand side (you can see them better when the lower front piece is removed) were severed and they can't be put back together without replacing the door. My repair guy (the refrig. was still under warranty) told me it was a design or installation defect and that he has seen it time and again. Evidently, when they install the wiring, they don't leave enough room to stuff the wires out of the way of the closing door and eventually, it severs them over time.

KitchenAid... | Answered on Mar 06, 2013

Hi, there is no reset switch. The original fan was not the culprit. The culprit will be the microcomputer(PCB). This board routes the start signal, and power to the fans and compressor unit. The initial intervals are set be the cold control device inside the refrigerator, and freezer. The Microcomputer has several relays mounted on the board. One of the fan relays have failed. This will require you to replace the entire Microcomputer. This will correct the issue. The part number for the replacement computer will be 4389211

It is mounted on the compressor platform, under the control board housing cover.

KitchenAid... | Answered on Sep 26, 2012

Hello, Welcome to FixYa. I can't seem to access any previous post dialog that may have taken place but I'd like to help if you can fill me in on whats taken place to this point. I'll wait for you reply to see whats been done or suggested and checked to this point. Regards, Macmarkus :)

KitchenAid... | Answered on Apr 16, 2011

if it is making a lot of noise then your compressor is going out, if it is full of dirt dust or debree vacume it, or if you have a air compressor, then blow it out, but unplug your fridge to let the compressor cool down, if it is cold outside and you can wheel it there with no problem then you can clean it . you might have a freon leak or a stuck valve let it get cooled off and try again

KitchenAid... | Answered on Dec 12, 2010


Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold



KitchenAid... | Answered on Sep 29, 2010

Check to be sure your ICE door chute is closed or closing properly! I have encountered many of these units that have had the flap break off the mounting tabs inside the dispenser opening. If the flap appears to be intact, I would next guess that your ice maker timing is allowing the ice maker to over fill and spill water into the ice bucket.
You can confirm this problem by looking at the ice maker and seeing if the ice cubes in it are filled right up to the center bar that drives the cubes out of the mold.
Let me know if you have any more questions!
Thanks, BOB

KitchenAid... | Answered on Aug 18, 2010


As the weather is getting warmer for many people their freezer2_bing.gif and/or refrigerator do not work right because of a dirty condenser coil...

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator2_bing.gif Condenser Coil Cleaning Refrigerator2_bing.gif Repair

Refrigerator Troubleshooting2_bing.gif Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay


KitchenAid... | Answered on Jun 12, 2010

Hello, sounds like the problem here may be a bad compressor relay or compressor. Do you hear a clicking noise coming from the compressor? if so remove the relay which is mounted to the side of the compressor and give it a shake, if it rattles you have a bad relay if it does not rattle you have a bad compressor and should call a service guy. If you have any other questions please feel free to comment. Mike

KitchenAid... | Answered on Nov 13, 2009

Me too, same issue. Just changed water filter prior to problem

KitchenAid... | Answered on Mar 17, 2009

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