The machine has been working fine for 3 years now. I have a few espressos each day, so the machine is always on. I never turn it off except to clean it. I was told that this shouldn't be a problem. Well, a few days ago I wake up to a machine with no power. No lights, no noise. Looks like an electical problem, but I still tried a different power outlet, on-off button several times, removed & replaced brew-group, etc. no luck, not responsive. I haven't taken it apart and would rather leave that to a technician of course. I'm hoping it's not an expensive electrical repair. Any advice?
Sounds like it could be a simple fuse in the machine or just needs a reset code
Posted on Aug 30, 2007
Water is leaking from the container in my coffee maker. However if i do not lower the container back into place inside the machine there is no leakage so the problem is not the container but the machine.
Can you help please
OK, I finally called Saeco. There are about four rubber rings that you need to get. The one for the water resevoir is a big thick black ring and once you get it and look at the new and the old, you can see why it is leaking. Anyway, fixes it no problem.
The overflow in the drip tray? There are two rings in the back of the machine that will fix that problem. Problem? I got them, but haven't put it on there because it very hard to get in there.
Last one, the ring around the coffee puck maker (what do you call that part) It's the piston that catches the coffe and raises up to tamp it down, then holds it as the water goes through. ANyway, big ring around that. If you aren't getting a nice crema on top, that ring will cure that.
I saw get all four, replace them all at once and then descale the coffee maker and be done with it. You'll be working like new in a few hours or maintenance. For most of us, it's been like 3 years anyway, time to do it.
Lastly, when you call Saeco, (Pronounced I found our SA Yey Co) ask for the directions for cleaning out the grinder. Even has notes on how to get it back together with all the adjustments in the right spots.
The rep on the phone says she likes this model better than most fo the new ones.
Posted on Dec 10, 2008
Had my Saeco Vienna Dlx for 3-4 years, recently water started filling drip tray when brewing and turning steam/hot water knob on. Steam & hot water no longer dispense, just sounds like it's trying. Seems like maybe water line is clogged, but no clue. Called a repair center, said it sounded like the boiler. I have never done descaling, but I use only filtered water. (However, lots of minerals in our water) Before I take it in, I want to see if anyone else has had this problem. Thanks!
run a 50/50 mixture of white vinegar and water thru your system.may have to run it twice,should clear it up if its a mineral clog. be sure to run a few cycles of clean water afterwards to clear the system
Posted on Dec 06, 2007
My machine is asking me to VENTILATE which I have attempted to do by turning on the knob for the milk steamer... this used to ventilate the machine with hot water and steam and return it to a normal setting, but does not seem to work this time - it keeps asking me to VENTILATE again and again... how do I reset it?
I had this "Ventilate" problem after descaling my Saeco Incanto de luxe. I tried all posted suggestions within my capability/user level to no avail. Just when I thought I was going to need to contact customer service for repair, I went through the menu settings and selected "yes" for Factory Settings and the ventilate message went away and the machine was immediately "Ready for Use". Weird, but it worked for me.
Posted on Oct 26, 2014
give the details of ECM diagrm of maruti 800
I tried to find the location for the right hand side snap for the power supply.
Posted on Dec 07, 2008
My Saeco Incanto Sirius machine keeps asking me again and again to VENTILATE, but it never seem to return to normal offering me the chance to Select a Product i.e. a cup of cofee for my effort.
I have been running the Decalcing Cycle several times after each other but the machine returns within the very minute with just the message that recalcifying is finished
I have also been running the Cleaning Cycle program that keeps running for approx. 5 minutes and everything seem to work Okay. But instead of returning to normal Select Product Menu, it returns to require still another VENTILATE handling and when the program requires the Knob closed the machine is again beging for yet another VENTILATE cycle
I wonder if a leak somewhere in the Water System is slipping false air into it.
So I wonder if you may have some experience around this issue.
Kind regards
Leif Thorsted
mailaddress: [email protected]
This means the water cannot flow through the machine. Normal fix is to
prime the machine (turn water dispenser on, fill a cup) or descale the
machine. Go through the menu, select descale, enter, then turn the steam knob fully anti-clockwise. You should put the descaling solution in the water tank first.
If you have the auto-descale in the menu then run it. Run the solution through the machine twice. Then rinse well.
Posted on Oct 03, 2008
Our Vienna De luxe's 2 green lights are blinking and we can't figure out how to stop them and make coffee.
This is a cold boiler problem.
There are several reasons for a cold boiler...boiler element is open, no power to the boiler element, thermostat is not functioning properly, or it could even be a board problem not delivering voltage to the boiler.
First start by opening the top and reseating all connectors on the board, if this does not help then you will have to extract the insides of the machine from the case to get at any of the boiler and thermostat hardware.
Start by removing the 1 screw holding the inside workings to the outer case. This is located on the right top side of the machine beside the grinder.
Use great caution while pulling the guts out of the case and watch the dredge drawer switch does not hang-up on the case. Snake the power cord through the bottom of the case while pulling the inner workings out of the case.
There are 2 elements in the boiler check them both for a resistance (they will not be the same resistance) if either are open then then replace the boiler. Check the thermostat on the back of the boiler for resistance, if open or shorted, then replace. Check thermal breaker on boiler, this should be shorted if not, reset it by pressing the button in the center of the breaker.
If none of this works then you will have to depress dredge drawer switch front door switch and insert the brew group to depress the brew group switch, plug in the unit and turn it on.
Check for voltage on the elements on the boiler.
If no voltage then check all connections.
If you have gotten this far there is a good chance it is the board fault and it will need to be replaced.
Be shure to label all connections to the mother board as there are several connectors that can be placed in the wrong position while reassembling.
NOTE: This depth of trouble shooting should only be attemted if you are completely comfortable with electrical/electronic repair.
Posted on Jun 24, 2009
Why are my ejected coffee pucks very wet? Seems to be a new problem. After 1 cup made, I experience as much water in the bin as a small batch of cappucino.
You need to be sure the removeable grinding surface is clean and not clogged. If it is not clean, water has problems passing through the screen and the water cannot escape, staying in the puck...
Posted on May 04, 2009
I do not know how the grinder settings should be set for our Saeco Vienna deluxe..There are two wheel settings at the top of the coffe bean reservoir, how should they be set?
Hi
To start off with, you should not change the big knob unless the grinder is operating at the time.
Set the small knob to the middle position. You can move this any time. Move towards the + mark to strengthen the coffee, but never all the way to the full +.
Set the big knob to the #8 to start off with. Move it 1 # smaller to make the coffee stronger but be careful not to get it to fine as you will clog the grinder and you will have to take it apart to clean. If you ever get an out of beans light, but there are beans in the hopper, open the knob to #16 for 1 cycle, then turn it back down to a # 1 larger than you had before and leave it unless you get the message again. Shiny beans call for a coarser grind than a dull bean because of the oils in the coffee bean. Oils will cause the grinds to stick together and cause clogs faster than beans that have less oil.
Posted on Jul 16, 2009
My Saeco Vienna De Luxe machine leaks water to the base. It has leaked before from the outlet at the reservoir. I fixed that. It also leaked at the drain outlet behind the brew group. This is the third leak. Now, it leaks even when the reservoir is not installed, and the drain hole is clear. Apparently, a leak from the boiler or the fittings. Any fix?
It is possible that the o-rings in the hose fittings are worn out and need to be replaced.
Posted on Jul 19, 2009
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