20 Most Recent Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator - Page 8 Questions & Answers

Is the food frozen solid in the freezer? Does the ice maker get any water to it? Do you see any ice buildup in the freezer?

when was the last time u change your water filter, if water is coming into the ice maker and it don,t make ice that means u have a defective ice maker, if no water comes into the ice maker check the water valve at the back of the refrigerator with an ohm meter for resistance if no resistance is present replace water valve,u should unplug water valve when checking

This is a pretty common problem...Try unplugging the fridge for 30+ seconds. If the display doesn't light up after you plug it back in then the control board is dead. It's going to need to be replaced. If you know the model # of your fridge you can search for a replacement part here:http://www.searspartsdirect.com/partsdirect/index.action

The cable that powers the top drawer might be severed. The cable runs inside left panel to drawer on left side as well. That happened to our unit. We had the same problem. In which case you need to replace the power cable.

If is still running through your water dispenser, then the ice maker is shot. Just replaced my for the same reason.

What is the model number of your unit?

replace your door switch it is stuck on the open part

What is the model number of the unit?

Use body soft for cleaning inside the refregerator.

check your damper vent door located between the fridge and freezer and make sure its opening up to let cold air into the fridge,also check the evaporator fan motor and make sure its operating to blow the air around the inside of the unit