20 Most Recent Lexmark X2690 All-In-One InkJet Printer Questions & Answers


printers are calibrated to only measure ink levels for original cartridges ( Lexmark)
if you refill or use generic cartridges the machine will not read the levels and will send a ink level warning or will not print because it thinks the ink is out and will not work to protect the printer
Talk with a lexmark service center for proper diagnosis

Lexmark X2690... | Answered on Jul 26, 2015


the solution to this problem is to BOYCOTT LEXMARK. The quality of their printers is inferior to others such as Canon and HP and Lexmark ink is by far the most expensive of any printer I have owned. They are trying to eliminate refilling by the circuitry in the cartridge so they can resell the used high priced cartridge again.

Lexmark X2690... | Answered on Aug 29, 2014


You should check the presets of the printer and the printing history by clicking on the printer in the right corner. There if there are any processes please cancel them by right clicking on them and selecting the cancel option.

Lexmark X2690... | Answered on Aug 16, 2013


Are you able to make copies on the Printer?

Lexmark X2690... | Answered on May 13, 2013


The paper should be placed at the top, back part of the printer. The paper should be in a standing position. The exit tray is the one at the bottom of the printer.

Lexmark X2690... | Answered on Oct 29, 2012


Could you please confirm if your printer is visible from "Devices and Printers" and definately not greyed out? If you send something to the printer does it sit in the print queue? If so what status does the document have?

Lexmark X2690... | Answered on Jun 08, 2012


Try to re-seat the cartridges in the printer. Open the printer cover > remove the cartridges > close the printer cover > re-brick you printer by pulling out the power supply - black box behind the printer where the power cord is plugged in, and re-plug after 10 seconds. When the printer turns on, reinsert the cartridges and close the cover. Try to print a document again to verify that the problem is fixed.


If that doesn't help, the problem could be due to a clogged print cartridge nozzle. Please follow the steps below to fix print quality issues with your model:

  1. On your computer, go to Start menu.
  2. Go to Programs.
  3. Go to Lexmark 2600 Series folder.
  4. Select Lexmark Solution Center.

From the Maintenance tab, select Clean to fix horizontal streaks. Your printer will then print a page forcing ink through to clean the print cartridge nozzles.

After printing the test page, try to print a document again to verify that the problem is fixed.

Lexmark X2690... | Answered on Feb 09, 2012


First, make sure the cartridge isn't dry. You may have to get into the Printer Preferences and check to see if the software hasn't been changed to 'black only'.

Lexmark X2690... | Answered on Feb 08, 2012


Here's the link to the Lexmark website for the available Lexmark X2690 drivers http://bit.ly/aow7NH. Click on the Microsoft, Macintosh or Linux/Unix dropdown found below the page to choose the version of your computer's operating system. Then download and install the software. Hope this helps.

Lexmark X2690... | Answered on Jan 04, 2012


You could try to remove and reinstall your color cartridge again.Do a Clean Cartridges cycle.Then do an Align Cartridges cycle.

Lexmark X2690... | Answered on Oct 27, 2011


Perform a Clean Cartridges cycle.This will clean your cartridge nozzles.

Lexmark X2690... | Answered on Oct 27, 2011


Lexmark printers usually require both cartridges to have ink left in them to continue printing. But try to press the Cancel button for the Alignment process (this is not recommended). Then try to print a document again to verify that you are able to continue printing without an empty color ink.
If that doesn't help, I would suggest you replace your color cartridge with a new genuine Lexmark cartridge.

Lexmark X2690... | Answered on Sep 13, 2011

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