Sometimes
the ink cartridge carrier won't automatically move to its loading position even
when the printer is on and the cover is open. Follow the steps below:
1.
Unplug the printer from the power source.
2.
With the cover open, hold the solid white strip that connects from the carrier
assembly to the ink cartridge carrier and gently slide the cartridge carrier to
the center of the printer.
3.
Remove the used cartridges.
4.
Load the new cartridges. Close the cover.
5. Plug the printer back to the power source.
A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Frequently, issues are caused simply by a break in the signal sent from PC to printer or vice versa. Unplugging and re-plugging the printer allows the small amount of on-board memory on the printer to be cleared, with the result that the PC recognizes the machine properly. Programs continuing to run in the background of the operating system (OS) can cause the signal to be lost. Rebooting the PC ends all programs that may be running and makes a 'clean' start, allowing the signal to be detected.
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