20 Most Recent HP Laserjet CM2320nf All-In-One Color Printer Questions & Answers


Just take out your toner cartridge. If you find an orange color notch on the left side, just remove it. Re-insert the cartridge and restart the printer . This should resolve your issue.

HP Laserjet... | Answered on Nov 17, 2018


A decent printer should print a #10 envelope without a problem. If this model won't do so, return it and get another printer. Suggest Epson or Canon -- AVOID HP printers.

HP Laserjet... | Answered on Oct 10, 2017


if you don't find nothing inside printer and you are SURE there is no paper inside machine try to clean or replace pickup roller, if you wanna be sure about that try to print from Try1, if it work the problem is in try 2

HP Laserjet... | Answered on Mar 14, 2016


replace the cartridge

HP Laserjet... | Answered on Jun 11, 2015


When you press the COLOR copy button on printer, and it does copy in COLOR, then it is probable that the printing driver has been modified to print in greyscale. When was the last time it printed in color? Was there a Windows Update for the printer done recently?

HP Laserjet... | Answered on Feb 25, 2015


The product has experienced a developer motor error
Turn off the power and wait 30 seconds or so and power back on.
if the unit still errors you have a bad developer motor or the DC Controller (board that drives the motor) is bad. the unit might not be wort the cost of repair but I have included the part numbers.
motor: RL1-1800-000CN
DC Controller:RM1-5431-000CN

HP Laserjet... | Answered on Jan 08, 2015


Bad problem , check if there is some piece of paper ... otherwise yuo need a thecnic , may be is a paper sensor damaged .

HP Laserjet... | Answered on Aug 28, 2014


No. Color printer need ALL cartridges with ink to print.

HP Laserjet... | Answered on Jul 19, 2014


Prior to providing a final answer, one question...does it do the same thing whether you scan through either the document feeder OR the flatbed? Both options use the same scanner, BUT they view the scan through different viewpoints. The document scanner uses additional mirrors to get the image, and these mirrors tend to get dirty. The flatbed views the image directly through the glass. If it does the same thing through both flatbed or feeder, then a scanner firmware update might be in order?

HP Laserjet... | Answered on Jul 15, 2014


Not a good situation, since this usually means the scanner assembly is having issues and doesn't park itself properly, causing the initialization problems. This happened to the one I had and was going to cost too much for parts to fix, so I now have a new all-in-one. I usually can fix these little issues, but this one left me scratching my head. Sorry that this is not actually a solution, but bad news ;(

HP Laserjet... | Answered on Jun 10, 2014


Contact HP Care.

HP Laserjet... | Answered on Apr 24, 2014


Contact Authorized Service Engineer.

HP Laserjet... | Answered on Apr 24, 2014


Per my service manual for this printer, the 59.C0 error states:

The product has experienced a developer motor error.

Recommended action:
1. Turn off the power by using the power switch, and then wait at least 30 seconds.
2. Turn on the power and wait for the product to initialize.

If the error persists, replace the developer motor.
If the error persists, replace the DC controller

HP Laserjet... | Answered on Apr 08, 2014

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