20 Most Recent HP Laserjet CM2320nf All-In-One Color Printer - Page 6 Questions & Answers

Have you replaced the yellow cartridge?
If it is 2 months old, it is still under warranty.
Call the place where you bought it and see what they say.
You may have to get a hold of HP

Check your phone line to make sure that you have an active line. Also make sure that you have the phone line plugged into the correct port on the printer.

Hello,

This usually indicates a failure of the fuser assembly. This part is what heats the toner to melt it onto the page called fusing. The fuser has a heat roller the turns when you print and when you initialize the printer. The clicking sound is cause when the heat roller is stuck and not turning and the gears are slipping. The clicking sound will come from the back right hand side if this is the case. You will need to get a replacement fuser assemble and swap them out. You can do a Google search for "cn2320nf fuser assembly" to get the correct part number. By the spelling of Colour I am guessing you are in either Canada or Europe so you may need a different part number than the US part, it would be based on line voltage either 110v or 220v

I hope this helps, if so please rate our solution.

BuddyMc

Hi

One question...when you try to copy or print does it shut down at that time as well? If it won't shut down then you will have to reset it to factory defaults however, if it does shut down while printing, copying and fax then please post back for further assistance.

Daniel

This is the current solution posted by HP. Sounds like your firmware is corrupt and these are the steps you need to take. This may or may not work.

1. Close the firmware update tool on the computer if it is still active on the screen, and then turn off the product.
   

2. If the product is on a network, connect a USB cable (2 meters or less) from the product to an open port on the computer. HP recommends that this be a direct connection instead of through a hub.
   

3. Turn on the product, and then wait for the message ready 2 Download to appear.
   

4. On the computer, cancel any alerts about a new device being connected.
   

5. On the computer, open the Printers and Faxes control panel.
   

6. Right-click the printer driver for the product model that is being updated, and then click Properties .
   

7. In the Properties dialog box, click the Ports tab.
   

8. Note the name of the port that the product is currently connected to for use later when reconnecting at the end of this process.
   

9. Click the check box next to USB001 . If USB001 is already connected to another USB device, click USBXXX where "XXX" is the highest-numbered USB device that has a description of Virtual printer port for USB . Using the scroll bars on the right side of the window might be necessary, depending on the number of devices installed.
   

10. Click OK to accept the change and apply the settings.
    

11. Restart the firmware update tool on the computer, and then select the same product that was just created.
    

12. Start the firmware download.
    

13. Verify that the control panel display shows Erasing and then Programming , indicating that the update process has begun. Do not interrupt the firmware update process.
    

14. The product should momentarily show the message Complete . Turn the product off and then back on. The product will not automatically reboot.
    

15. When the product reboots, on the computer, cancel any alerts about a new device being connected.
    

16. Print a configuration page to verify that the update occurred.
    

17. Return to the Printers and Faxes dialog box, right-click the printer driver for the product model that is being updated, and then click Properties .
    

18. In the Properties dialog box, click the Ports tab.
    

19. Click the check box next to the previous port to which the product was connected before the update began.
    

20. Click OK to accept the change and apply the settings.
    

21. If the product was previously connected via USB, the process is complete. If the product was network-connected, disconnect the USB cable, and then reconnect the product to the network cable.
    

I had this problem as well - try the following:

1) Change your rings-to-answer from the default of "1" to "3". This is found in the basic fax setup on the control panel of the printer itself.

This solved the problem for receiving faxes that I was having when testing fax reception by the HP 2320nf from an dedicated fax. The remote fax would fail after repeated rings with a "BUSY" indication in the fax error report it printed. "BUSY" equals either actually "busy" or also it can mean "no answer".

What I found on the 2320nf end was that it had detected an inbound fax but never answered it. The color LCD on it had "fax received" but the device itself appeared hung.

Hope this helps.

Try this link.

If not google "twain drivers"

I believe you have to clean the heads of the printer by going into your printer properties from your computer.

Hi

Try to go to printing preferences and adjust the photo quality setting. Make it darker and then go to contrast and adjust to darker setting.

If not, try to restore default setting of your printer to bring back the old setting.

Please let me know if you need more help.

Try looking through the HP support area.
http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=3597338&taskId=110
The right hand side also has "active chat" which you could use if you don't find any FAQ or other info on scanning problems through a network.

Really sounds like a defective cartridge or bad contact. Have you changed any of the toners recently? If so, try another cartridge of the color that you just changed.

Follow these instructions from the HP website

This usually results from a corrupted attempt to update firmware.

Check phone line. use a normal phone and plug into the same phone wall socket that the MFP is using, do we have a dial tone? Do we have a noisy line, any buzz or crackel will cause issues if there is no dial tone ring line supplier, If it is noisy line do the same

Also check phone line is plug into "line" socket in the back of machine not "ext'

Also check no prefix is required to dial out, unit needs its own phone line..

Also try using resolution of fax as standard not fine, this requires less info to go threw the line

There is no need to remove the old printer HP printer 2840. Can you set up it again and try to print from HP CM2320 if it solves your problem, because maybe you deleted driver associated with your new printer CM233nf.

If not, you have faulty installion on your printer HP cm2320nf, Just uninstall it and restall again the printer driver and then set up again the printer. Then try to print again using your filmaker database.

Please let me know if you need more help and pls rate my solution if it helps you or may help others. Regards

Defective Toner. Just replace it.

if you are using a source protector, try to plug it straight to the wall socket

Hi there I gives you a Basic treatment for all type printer.
Maximum time we found it is a the head problem. The print head is what the cartridges sit in inside of the printer. For resolve the problem please follow these.

Open the printer and wait for the carriage to slide over. Some how if its not come then Unplug the printer & Manually slide the carriage. Now Remove the ink cartridges from the print head & Use wet warm cotton swab or use alcohol to thoroughly clean the print head. Repeat this until there is no ink residue coming off on the cotton swab. After finished it make the head dry then fix it back. Now Try to print something now
If that does not work then follow the next step.

Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope that's start working , if no luck then Uninstall the printer driver & restart the PC & Printer both again. Now install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference. Thanks & waiting for your reply.

you need CD rom w/drivers. Install CD in your laptop, install drivers in your applications, restart comp and away you go