20 Most Recent Speed Queen CTSA0AWN Front Load Washer Questions & Answers

take the pump out amd dismantle. check that pump impellar will turn. It may feel like its grabbing,this is normal.

Speed Queen... | Answered on Dec 17, 2018

Raise and lower your lid six times to reset timers.

Speed Queen... | Answered on Sep 30, 2017

Hi from retired Englishman in SW France,
I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
Here are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.
If these actions have not cured the problem, it could be the control board OR the main motor. Motors will show weaknesses when commanded to spin.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Speed Queen... | Answered on Jun 24, 2011

Your empty pump filter is probably blocked. Not enough water getting evacuated when it empties so the spin cycle wont run. The filter is probably on the front of the machine at the bottom (probably behind a little door).

Locate, clean, reassemble, job probably done

Speed Queen... | Answered on Jun 23, 2011

Did you remove the shipping bolts from the back of the washer? They are located on the back, usually very clearly marked "REMOVE" and have a red or yellow plastic washer/bushing. This is a fairly common problem with front load washers, from what I understand.

They're big suckers, and they keep the drum suspension from absorbing any vibration (so the drum doesn't slam around during shipping). Good luck!

Speed Queen... | Answered on Mar 01, 2011

This is usually caused by a low water pressure problem.Water will take the path of least resistance and in this case the soapdispenser suffers. A couple of things to look for are.
  1. Check the water line screens and water valve screens. If these are plugged with debris it will lower your water pressure.
To check this remove the hot andcold fill hoses on the rear of the machine. Look inside of the water valve forand debris there is a screen on the valve to catch this. The machine also camewith inline water screens. Check to see if theses were installed and if theyare plugged and installed properly. These will be inside the fill hoseat either the machine end or the spigot end it depends on who installed them.The proper orientation of this screen is that the pointed end should be facingthe incoming water. 2. Check to see if you have goodwater pressure at the machine hose connections. This is easily done with awater pressure gauge. I purchased one at Home Depot for around $10.00. This ismuch less than a service call. Put the gauge on the water line and turn on thevalve. Then turn on any faucets or appliances that feed from the same line andsee what the pressure is. The installation manual that came with your machinewill have the water pressure spec on it.

Speed Queen... | Answered on Jan 07, 2011

take front lower panel off.. there will be a white filter housing facing you unscrew abs /plastic clean out usually pennys /dimes quarters put back the same way you took off bingo problem solved<!-- from fixya rte -->

Speed Queen... | Answered on Aug 13, 2010

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} A lot of machines can suffer from this problem. It is usually down to a bacteria build up between the drum and the tub. The majority of appliances that suffer form this have been used mainly on 40 degree washes and with a biological detergent.
The best way to get rid of this smell is to place two tablespoons of washing soda or soda crystals in the detergent drawer and then run the appliance empty on the 90 degree wash. You may have to repeat this treatment several times before the smell goes but it will go eventually.
You can give me a ‘very helpful’ rating for the free help, can't you. Thanks.

Speed Queen... | Answered on Jun 20, 2010

Front load washers seal up tight with door closed. This causes the smell. Leave the door open in between loads.

The detergent holder always holds a little water.

Speed Queen... | Answered on Jan 12, 2010


Speed Queen... | Answered on Dec 17, 2019

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