Stairmaster Stepmill 7000 Pt - Answered Questions & Fixed issues


It sounds like you may have a faulty keypad. The following link will take you to this item. Stairmaster Stepper 7000PT Stepmill Parts Transmission SPORTSMITH net You might also be looking at a faulty ground or insufficient power coming from your power supply. Check this out put with a multimeter. You should be getting between 12-19 volts DC.

Stairmaster... | Answered on May 08, 2018 | 223 views


Replacement Parts for Fitness Exercise Equipment at SPORTSMITH

This sounds like a possible console issue. You can use the following link for more troubelshooting information.

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Stairmaster... | Answered on Jul 13, 2016 | 518 views


Replacement Parts for Fitness Exercise Equipment at SPORTSMITH

This could be caused by worn alternator brushes. The following link will take you to a video on testing the alternator. If the alternator checks out, you may be dealing with a faulty display console.

Video about Performing Jumper Test on Stairmaster Alternator

Stairmaster... | Answered on Nov 04, 2015 | 524 views


Replacement Parts for Fitness Exercise Equipment at SPORTSMITH

There are a couple of different belts available for this unit. The following link will take you to the parts available for your model.

Stairmaster Stepper 7000PT Stepmill Parts Transmission SPORTSMITH net

Stairmaster... | Answered on Nov 04, 2015 | 394 views


Replacement Parts for Fitness Exercise Equipment at SPORTSMITH

This is a communication error. Start by confirming continuity in the wiring harness. The following link will show how to use a multimeter.

Video about Multimeter Testing

Stairmaster... | Answered on Oct 12, 2015 | 673 views


Replacement Parts for Fitness Exercise Equipment at SPORTSMITH

You should start by verifying that your relay board is functioning properly. The following videos will help you through the troubleshooting of this issue.


Stairmaster... | Answered on Oct 01, 2015 | 546 views


Replacement Parts for Fitness Exercise Equipment at SPORTSMITH

Start with verifying the relay board is functioning properly. The following is a video to aid in the troubleshooting process.

Stairmaster... | Answered on Oct 01, 2015 | 219 views


Display reads CONFIG RQRD or NTM CONFIG RQD on Stairmaster Equipment Probable Cause The message CONFIG RQRD or NTM CONFIG RQD appears when the console needs to be configured for the machine type it is installed. This message is common when the console has been replaced or if the settings have been changed. Message is commonly seen on various Stairmaster equipment such as bike models 3000CE, 3300CE, 3400CE, 3600RC, 3800RC and 3900RC; stepper models 4400PT, 4600PT, 4400CL, 4600CL and SC916; stepmill models 7000PT and SM916; elliptical model ClubStride 5100.
Corrective Action
  • Make sure the unit is in an "idle" state. "Idle" state means the console is not displaying an error or any message that requires data input. The display should basically be freshly powered up, scrolling the EKG or welcome message
  • Configure the console for the proper machine type by pressing Level UP, 80, ENTER
  • Using the Level UP or Level DOWN keys, scroll through to the proper machine type (Bike, Elliptical, Stairclimber or Stepmill)
  • Once the proper machine type is shown on the display select the machine type by pressing ENTER
  • This completes the steps necessary when your Stairmaster display reads CONFIG RQRD or NTM CONFIG RQD
Stairmaster Console Message CONFIG RQRD or NTM CONFIG RQD

Stairmaster... | Answered on Sep 18, 2015 | 636 views


If you have a Stairmaster Stepmill 7000PT that has an older style console with the red LEDs and you want to upgrade to the newer, console with the blue LCD; the parts necessary for this upgrade include the console and the console cable.

Stairmaster Stepmill 7000PT Console Upgrade
C40 Console Repair Video for Stairmaster Steppers

Stairmaster... | Answered on Feb 11, 2015 | 658 views


I would suggest checking the brushes in your alternator. The alternator is the component that provides the resistance in this unit.

Repair Parts for Stairmaster Equipment Batteries Springs Belts Chains...

Stairmaster... | Answered on Feb 04, 2015 | 437 views


It may be time to replace your belt, but here is something to try before doing so. There should be a set screw on the pulley. You can loosen the set screw and slide the pulley to allow it to better align with the alternator pulley. Give this a try.

Alternator Drive Belt Timing Type SPORTSMITH net

Poly Alternator Belt for Stairmaster Steppers SM20202 SPORTSMITH net

Stairmaster... | Answered on Feb 04, 2015 | 275 views


First thing you'll want to do is check the alternator brushes. Here's a link to the different types offered for the Stairmaster 7000PT:


Repair Parts for Stairmaster Equipment Batteries Springs Belts Chains...


If the brushes look like they are in good condition you can also test the relay board. This link will take you to the procedures for checking the relay board:


Stairmaster Stepmill 7000PT Electronic Testing of Relay Board

Stairmaster... | Answered on Oct 29, 2014 | 431 views


Console codes require the unit to be in an "idle" state for code to be accepted. "Idle" state means the console is not displaying an error or any message that requires data input. The display should basically be freshly powered up, scrolling the EKG or welcome message.

+, 7424, ENTER Changes the language of the console prompts
0, ENTER
English
1, ENTER
German
2, ENTER
French
3, ENTER
Italian
4, ENTER
Spanish
5, ENTER
Swedish
6, ENTER
Danish
7, ENTER
Japanese

Here's a link to the complete list:

Stairmaster... | Answered on Oct 01, 2014 | 394 views


Here's a link that will help you trouble-shoot resistance issues on a 7000PT -- although there is a lot of valuable information on the machine, for resistance issues go to page 13 of the document.
http://www.sportsmith.net/images/product_support%5Cstairmaster%5CManuals%5C7000PT%20Stepmill%20Manual.pdf

Stairmaster... | Answered on Oct 01, 2014 | 377 views

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