RentRight Property Management Software (rentright25) for PC - Answered Questions & Fixed issues
I have purchased a new computer and want to
To install RentRight and transfer you data onto a new computer?
Answer :
Follow this link to download
and install RentRight v3 on your NEW computer:
http://www.rent-right.com/support/UpdateVer3FirstTime.html
If you
are not using the Internet, you will need to order a CD with the full
version of RentRight to install into your new computer.
Follow
this link to download and Update to the latest version of RentRight v3
on your OLD computer: http://www.rent-right.com/support/UpdateVer3.html
DO
NOT change the installation directory folder. When asked if you want to
write over the existing folder, reply, YES. Respond to the prompts to
complete the installation.
When done, open RentRight on
your old computer, go to File on the menu bar and choose BACK UP to back
up your data, and save it to your Desktop.
TO BACKUP YOUR DATA:
Insert a portable storage device, such as a blank CD or USB memory stick, into your computer.
We recommend that you do not us a 3 1/2 floppy disk, because it is not reliable, and may not have a
large enough storage capacity to hold your backup.
In RentRight, click on File from your Menu bar
Select Backup
Click the Backup button
The Back Up window will open:
Use the "Save In" drop-down menu to navigate to the desired location, such as your Desktop
DO NOT BACK UP DIRECTLY TO YOUR PORTABLE STORAGE DEVICE
Click on the Save button
Copy
the backup that you just created, rrbackv3.zip, from your saved
location to the portable storage device you inserted into your computer.
Copy and Paste the Backup Database you just created, from your Desktop to a portable storage device,
such as a cd or flash drive.
Take
the portable storage device containing your backup from your old
computer to your new computer, and Copy and Paste the Backup Database
from your portable storage device to your Desktop.
Open RentRight on your new computer, go to File, and RESTORE your data.
TO RESTORE YOUR DATA:
1. Locate your rrbackv3.zip file
2. Right-Click on your rrbackv3.zip
3. Select 'Extract All' from the drop-down menu
4.
Follow the Extraction Wizard prompts. This will create a Folder with
the name rrbackv3. In this folder will be a file called 'aptment.mdb'.
You may not see the .mdb file extension if you do not have this
preference set. This aptment.mdb file is your Backup Database, and is
the one you want to restore in RentRight.
5. Start RentRight.
6. Select File from the Menu Bar.
7. Select Restore.
8. Cancel the "insert a disk into drive A" message, unless you are using a 3 1/2 inch floppy disk. If so, insert the disk.
9. Click on the drop-down arrow in the 'Files of type' field, and select 'All Files'
10. Click on the drop-down arrow in the 'Look in' field, navigate to the aptment.mdb you just extracted, and click on it.
11. Click the Restore button
KEEP IN MIND THAT YOU CANNOT BACKUP OR RESTORE DIRECTLY BETWEEN RENTRIGHT AND A PORTABLE STORAGE DEVICE.
You
must backup your data to your desktop, and then copy that file from
your desktop to your portable storage device, such as a disc or flash
drive. The same applies for restoring from a portable storage device:
you must copy that backup from your portable storage device to your
desktop, and restore your data from the file copied on your desktop.
Now you need to move your license to the new computer.
You
must first de-activate the license from the old computer. Go to
Help/RentRight Sales on the old computer. Follow the prompts about
moving from one computer to another. Next, choose the option to
"Activate over the Phone". Contact us by phone at 800.964.8065 x2826, or
email and provide us with the Entry Codes and Computer ID numbers for
both the old and new computer. After deactivating the license on your
old computer, we will give you a different activation code for the new
computer.
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