20 Most Recent Proform 380 Treadmill Walking Belt Questions & Answers

If it sounds like metal rotating on metal then it could be a a(roller bearings or b( motor bearings. LUBE INMEDIATELY. + DECK BELT LUBE VERY URGENTE, MAYBE YOU HAVE A WORN DECK TIME TO CHANGE THE BELT.

God bless you

Proform 380... | Answered on Oct 02, 2012

1) LUBE the DECK BELT, you have probably a deck worn, by lack of maintenance propely.
2) LUBE the rollers bearing too, very weel
3) test the belt of drive motor, +test the bearing for lube , need repair too, to due the noise, each motor must be LUBE every 12 months aprox depend of use.
4) if you can not do that, call some tech repair.
God bless you

Proform 380... | Answered on Jul 17, 2012

1) lube the deck belt very well
2) lube the rollers bearing too
3) lube the bearing from the main motor,+test the pulley+belt for replacement need lubrication go to the repair shop.
4) otherwise you must call some tech for repair.
see the video.
God bless you

Proform 380... | Answered on Jul 17, 2012

Dear Sir:

Please go to this website: adjust it according


sincerely. God bless you.

ernesto a cuadra
managua, nicaragua. c.a

Proform 380... | Answered on Feb 14, 2012

you need to adjust the travel of belt. to do this you need a allen wrench that came with it. if you have it run treadmill at slow speed,go to the rear right at the right end cap there is a hole, use the allen wrench and unscrew slowly while watching the belt until returns to the middle. if it slips when walking go back to rear and adjust by screwing in one turn on each side until belt wont slip.

Proform 380... | Answered on Feb 09, 2011

On both ends of one of the rollers are adjustment or takeup screws. You may need a screwdriver or open end or allen wrench to adjust them. If the belt is moving toward the right, adjust the right side of the rollers to be farther apart (if I'm not mistaken). This should cause the belt to walk to the left. Run the machine and watch for belt movement. If the belt is tightening too much, adjust the left side to make the rollers closer together. These adjustments are best made while the belt is running, but BE CAREFUL!

Proform 380... | Answered on Jan 09, 2011

This is not a specific guide but a general tutorial for adjusting your treadbelt that may be helpful:

The same website also sells an owner's manual for the Proform 831.297390 crosswalk GT if you need to purchase a new one.

Alternatively, you can try Icon's service website and look for the manual for a free download.

Proform 380... | Answered on Dec 24, 2010

Either the walk belt is loose or the front roller pully has spun. In order to determine which one, you need to remove the moter cover and watch the drive belt and front roller while you walk, try to stop the belt and see which one stops. If the walk belt stops and the front drive roller keeps turning, then you need to put a couple of turns on the rear allen bolts. If the roller stops when the walk belt stops, see if the drive belt(small one going to the motor) stops as well. If the drive belt turns fine,but the walk belt and the front roller stop, you need to replace the front roller, because the plastic pully that is connected to the roller, is pressed on and cannot be tightened.

Hope this helps

If you need further help, I’m available over the phone at https://www.6ya.com/expert/matt_8dbc24bf722649ac

Proform 380... | Answered on Nov 10, 2010

check treadmillpartszone.com most belts are around $100

Proform 380... | Answered on Jul 28, 2010

You need to insert the safety key without it, it is not going to work

Proform 380... | Answered on Jul 28, 2010

Discription: WALKING BELT W/FASTENERS, Part # 193575, Model # PCTL49820, Price $48.83
In humble opinion you should replace the part, it sounds like an accident waiting to happen Call Icon Fitness @ 800-999-3756 and give them the info above.

Proform 380... | Answered on Jul 19, 2010

There are hex bolts on the bottom rear of both sides of your treadmill. Turn one side one direction and the other sides the other direction until the belt tracks in the middle of the platform.

Proform 380... | Answered on May 30, 2010

Unplug unit remove motor shroud then plug unit in then start it observe where the noise is coming from. The best way to check the rollers to see if the bearings have failed is using a long shafted flat tip screw driver and place it on the shaft of the front roller, then put your ear on the handle and listen, if the sound has amplified then the roller is defective and needs replacing. If not then check the The drive motor the same way last but not least check the rear roller by placing the screw driver on the end of each adjusting bolts. If the noise is a squealing noise then it could be the drive belt .Call Icon Fitness to order part their is 1-800-999-3756.

Proform 380... | Answered on May 05, 2010

go to:


fill out form......search.... view manual in PDF Format


Proform 380... | Answered on May 13, 2009

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