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Quinny BUZZ 3 Jogger - Page 9 Questions & Answers
Need connection to put bassinet
Good Afternoon
The adaptors to fit the Dreami are the same adaptors that are used to fit the carseat onto the chassis.
The adaptors should have been received with the Quinny product when you made the purchase if it was purchased new from an authorised retailer.
If you're a UK customer you can order replacement adaptors via your local Quinny retailer or with our customer service department on 01284 413 141 Mon-Fri 8.30-4.30.
If you're not a UK customer please visit
www.quinny.com and select the country you're in, then use the "contact us" tab to get in touch with the customer service department in your area.
My quinny buzz won't fold
Good Afternoon
Are you a UK customer?
Firstly ensure the seat unit is forward facing and is in the upright position before you attempt to fold it. The Buzz is easiest to fold if you stand in front of it; Make sure the first button is completely pushed in and that the second button is as far forward as possible before attempting to fold. Make sure there is nothing on the central tube preventing the unit folding down.
If you still have difficulties and you are a UK customer and your product is under 2 years old, please contact your retailer with your proof of purchase for them to make necessary arrangements for the product to be returned to our engineers. If you're a UK customer and the product is either over 2 years old or you no longer have proof of purchase, please contact the customer service department on 01284 413 141 Mon-Fri 8.30-4.30 to book in the unit for chargeable inspection and repair work required. Standard charge is £60 and this will include courier delivery service of the product back to your address; in addition you'll need to make arrangements and cover costs for courier delivery of the product into our engineers.
If you're not a UK customer, please visit
www.quinny.com and select the country you're in, then use the "Contact Us" tab to get in touch with the customer service department in your area.
Hi can I buy a replacement bumper bar as mine has
Good Evening
You can order a replacement bumper bar via your retailer or (in the UK) by phoning our customer service department on 01284 413 141 Mon-Fri 8.30-4.30. They are RRP £20 with £3.99 p+p if ordered direct.
I am missing the front security bar for a 2007
Good Evening
You can purchase a replacement bumper bar for your Quinny Buzz via your retailer or (in the UK) direct with the customer service department on 01284 413 141 Mon-Fri 8.30-4.30. They are RRP £20 with £3.99 p+p if ordered direct.
I need replacement straps for
Good Evening
The harness for the 2008 model Quinny Buzz is an integral part of the Buzz sub seat and not available as a seperate spare part item. To replace the sub seat, you can order via your local retailer or (in the UK) by calling the customer service department on 01284 413 141 Mon-Fri 8.30-4.30. A sub seat is RRP £75 and there would be £8 delivery charge if ordered direct (as the item is so heavy it would need courier delivery).
If you're just looking for the harness extensions, these are a free of charge item, please contact your retailer and ask them to order them for you.
How do i take the
Good Evening
The Quinny Dreami sun canopy is not suitable to be fitted to the Quinny Speedi. Only a Quinny Speedi sun canopy can be fitted.
Lola_20I bought a Quinny xtra
hi call quinny on this number
contacting the customer care team in the UK on 01284 413141 between 8.30am - 4.30pm Monday thru Friday.
if new they should replace free of charge
if you bought it used they will charge you , try ebay too there are quiet a few on there standard zapp
adapters are the same as the xtra ones
Is there any place we
I know of places in London, NSW Australia and New York. It all depends on where you are? Google is your best chance of finding an independent repair centre locally. Or ask for nearest official repair agent here at
www.quinny.com/us-en/contact
My quinny rear wheel keeps losing air
Hi it sounds like you have something stuck in th tyre itself that is punturing the new inner tube, take them out & feel inside the tyre if there is anything sharp there remove it. Then you can repair the tubes.
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