Top 20
Quinny BUZZ 3 Jogger Questions & Answers
Wheel
The best place to buy a back wheel for your stroller would be to go to a local store to see if they carry the type of wheel you need. i would search for the exact type of wheel you need, then call around local stores to see if they have it.
The car seat gets stuck when trying to get it off
Hi,
The best advice that I can give is to spray a silicone lubricant onto a clean cloth, then wipe the cloth onto the carseat adapters. This should make the removal of the carseat much much easier. When you first test this with the carseat, don't have the baby in it at the same time.
Hope this helps.
Have just melted the wheel of my quinny buzz with
Oh dear, I did the same with a Maxi Cosi car seat buckle not long ago! You can buy all the types of new buzz wheels complete with tyres (front 3 wheel unit, front 4
wheel fork unit, front 3 all terrain air inflated unit and rear wheels)
direct from Dorel, go to http://www.dorel.co.uk/contact-us/ or Tel:
01842 763281., they are always super helpful and very nice. Or you can
buy them from this retailer (which I found to be a good deal cheaper)
http://babyequipmentcomplete.com/main_site/main/index.php?pge=check or
on ebay which are definitely more expensive for new wheels, but perhaps
not for used ones. You can buy replacement tyres and inner tubes if it's the rubber that is melted and I think you can also buy replacement wheel covers from the same places, if it's just the outer plastic that has melted. Hope this helps.
Help - i cant put the rain cover on my quinny
Hi you put it over the hood then it covers the whole pram or you can just use the zip part & zip it onto the hood. if you use it whole it is easier then you can un-zip it if you need to get to baby.
Wobbly seat!?!?
Hi did it click into place when you put it on? Also take the seat out & just check the holes it fits into, if the 2 grooves match up then you need to put your finger inside it & move it forwards very slightly say 1" now try to attatch the seat.
I need to replace the pushchair handle sponge ??
The handlebar foam is not available as an individual spare part item. To replace this means to replace the handlebar.
Replacement of the handlebar is a Level 3 repair, which means that due to the safety implications of it being incorrectly fitted we're unable to send it out as a spare part item.
If you visit Quinny.com and select the country you're in, then choose Contact Us and you can message to the customer care team in your country who would be able to best advise you.
Quinny buzz won't stay up
If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty.
If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 08:30-17:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required.
If you're outside the UK please visit
www.quinny.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.
Hi I have problem with quinny buzz chasiss.After my boy seats on a seat the chasiss folding down a bit which is really ennoying.is there anything I could do?
Hi,
If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty.
If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 08:30-17:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required.
If you're outside the UK please visit
www.quinny.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.
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