20 Most Recent Oregon Scientific MEEP Android Kids Tablet Questions & Answers

The Meep doesn't have a screen lock unless you've installed a 3rd party program. We really can't assist with any 3rd party program.

There are two things you can try for this. The first is to reboot the tablet using the power switch. The other is to press in the Reset button on the backside of the Meep. If neither of these helps the situation, you'll want to contact the OSI call center.

For all 'Has Stopped' message, a factory reset through your Settings menu is needed.

There are two things you can try for this. The first is to reboot the tablet using the power switch. The other is to press in the Reset button on the backside of the Meep. If neither of these helps the situation, you'll want to contact the OSI call center.

There are two things you can try for this. The first is to reboot the tablet using the power switch. The other is to press in the Reset button on the backside of the Meep. If neither of these helps the situation, you'll want to contact the OSI call center.

The only way this can happen is if you mean you used your own Gmail for Google Play on the Meep. The parent account will not send email to the tablet, but we have seen this happen through Google Play. This is why we suggest you create a new Gmail for the Meep. You can change the email you use right in Google Play.

If you are receiving a message on your Meep of 'Times Up!', please try the following steps: 1. Register your Meep. Many of the capabilities of the Meep require the parent account to exist which puts the Meep into our system. 2. Adjust your parental settings to allow for times of use. You must set a time limit for every type of allowed activity and then save those settings. If you did set up permissions and you have the Times Up message, check that your settings are the way you set them and haven't been changed. 3. Update your Meep to our latest firmware version using our Meep Ota App available in the Meep Store and through Google Play. Earlier operating versions are linked to the Times Up issue. If you still have a Times Up message: 1. It could be an issue within your browser in that it's retaining old settings and not updating them. Try clearing the browser cache and/or disabling extensions within your browser. Another option is our Meep Together smartphone app which can also be used to adjust parental settings instead of the portal website. 2. It could be your Meep is not connecting at this time to our servers thus not being able to receive the updated settings. Check that you show a green dot which means you are connecting to us or send a Private Message with your serial # and we can check the connection from our side. 3. Another option that bypasses servers is that you can update the settings right from the Meep's own parental control interface, assuming you are on version 2.1. Additionally, within the parental app on the Meep, you can reset the timer for the Meep with the reset button, the small circular icon in the upper right hand corner of the time management screen. Once reset, you can adjust the settings as you wish.

ANti virus programs are available to install on the Meep through Google Play. Note that Google Play can only be opened on the Meep through the parental control portal.

For the power button, you'll need to contact the OSI call center. For the other, a factory reset through the Settings menu may resolve it.

OSI doesn't provide replacement screens.

First, connect the Meep to your home Wifi network. CHeck that you have Allowed internet browser use in the parent portal, and use Meep's own custom web browser.

There are two things you can try in this case. The first is to reboot the Meep using the power switch. The other is to press in the reset button on the backside of the tablet. If neither of these helps, then you'll want to contact the OSI call center.

If you contact the OSI call center, they can assist you with this issue.

This issue is handled by the OSI call center.

This would be a hardware issue and as such is handled by the OSI call center.

If you are receiving a message on your Meep of 'Times Up!', please try the following steps: 1. Register your Meep. Many of the capabilities of the Meep require the parent account to exist which puts the Meep into our system. 2. Adjust your parental settings to allow for times of use. You must set a time limit for every type of allowed activity and then save those settings. If you did set up permissions and you have the Times Up message, check that your settings are the way you set them and haven't been changed. 3. Update your Meep to our latest firmware version using our Meep Ota App available in the Meep Store and through Google Play. Earlier operating versions are linked to the Times Up issue. If you still have a Times Up message: 1. It could be an issue within your browser in that it's retaining old settings and not updating them. Try clearing the browser cache and/or disabling extensions within your browser. Another option is our Meep Together smartphone app which can also be used to adjust parental settings instead of the portal website. 2. It could be your Meep is not connecting at this time to our servers thus not being able to receive the updated settings. Check that you show a green dot which means you are connecting to us or send a Private Message with your serial # and we can check the connection from our side. 3. Another option that bypasses servers is that you can update the settings right from the Meep's own parental control interface, assuming you are on version 2.1. Additionally, within the parental app on the Meep, you can reset the timer for the Meep with the reset button, the small circular icon in the upper right hand corner of the time management screen. Once reset, you can adjust the settings as you wish.

Screen issues are all handled by the OSI call center.

There are two things to try for this issue. The first is to reboot the tablet with the power switch. The other is to press in the reset button on the backside of the tablet. If these do not resolve it, then you'll want to contact the OSI call center.

Please contact the OSI call center for all Wifi related issues.