20 Most Recent GE Profile PSI23NCR Side by Side Refrigerator Questions & Answers

Jose, One of the things that I do when I install refrigerators & freezers, is to raise the front of the unit about an inch so that it tips towards the back. What I normally do is lift up the front of the refrigerator and stick a screwdriver handle under the front edge and then lower either the legs or the front wheels until they touch the floor and then remove the screwdriver handle. Hope this helps!

clean the accumulated dust from under the fridge. The fridge doesnt get cold enough, the freezer gets too cold, it needs air to pass through, grab the dust, or vacuum so that air can pass across the coils

You either have a bad thermostat or the defrost system is not working. This is not a repair the un-skilled homeowner can handle. Try to find an honest repair person. If it is several years old, may not be cost effective to have repaired. Average life of a new frig is in the 8 year range. Lucky if you get more. Older ones were better.

this is normal. but the condenser coil may need cleaning.

What's the problem?

Hi,
It is stuck in the defrost mode...

Check out these tips...they can help you figure out what is going wrong with your refrigerator Refrigerator not Cooling or Fridge not Cooling

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heatman101

Behind the rear wall of the freezer=. PSI23NCRCBV Photo Hereyou will see the location number 230 and that is the WR51X10055 Defrost Heater AssemblyDerfrost ice with a hair dryer and lets have a look at that heater. It is most likely burned out, I will be here should you have questions, Thanks Sea Breeze WR51X10055 Defrost Heater Assembly

Here are some examples of the part beakdown on a=> PCF23NGTCWW_Fresh_Food_Section PartsSee the part labeled 420? That is the WR49X10091 DamperNot sure if you are having problems with this part yet but we need to keep it in mind as a possible cause. I am leaning to a most likrly defrost heater listed as 230 and defrost thermostat listed as location 240 in the=> PCF23NGTCWW Freezer Section PartsThe defrost heater is=> WR51X10055 Defrost Heaterand the defrost thermostat is=> WR50X10069 Defrost ThermostatI may be wrong so I need you to look at the rear wall of your freezer and see if ice/snow is building up causing air flow to be restricted to the fresh food compartment. Photo HERE if yes you do see frost buildup the evaporator will look like this photo HERE I am leaving you a service manual here=> GE Refrigerator Technical Service Manual Follow with me in the service manual to see what is causing the air flow problem for eaxample a temperature sensor or problems with the air damper with fan, I am here if you have questions, Thanks Sea Breeze

Not sure what the numbers are you have listed for your model Profile. Even so a Profile is a Profile and the link below takes to the USA model listed above your post. Click Here=> PSI23NCR ManualsI will be here should you have questions, Thanks Sea Breeze

It may be the condener coil is clogged with dust. Use a vacuum & brush to clean it out.

Sounds like your drain line is frozen. Every 6-8 hours your frig goes on defrost and takes the ice off the evaporator coil (the back panel you have ice on covers the evap coil). Besides the clogged drain you either 1)left the frig open and if you did turn it off for 24 hours or 2)you have a problem with your defrost system (heater, terminator, thermister, and either a defrost timer or board. It could be 1 or all of these and only using a meter will know for sure.

If your evaporator fan is working (the fan in your freezer) you might want to check the air baffle. That is located in the back of your frig section. It is most likely all the way top left. Put your hand in front of it there should be air coming through the baffle. If there is no air coming through you either left your door open and froze the inside lining if your refrigerator or your air baffle control is broken.If you left the door open and it froze the lining the only solution is to shut it down and leave both doors open for at least 24 hours straight. There is no way to get the ice out.

NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
Check Temp inside freezer. It has to be down to about 10 or 15 degrees
This can cause slow ice making if its too high even tho its freezing everything else at 25 degrees
The ref. temp should be about 33-35
The Freezer temp should be 0 to 10 Any thing below these temps is overkill and a waste of elect
The higher the number you turn it up to is the coldest
The icemaker is 110v
See if water is in icemaker.
Pour water in Ice Maker and wait to see if it ejects.
If it ejects thenyou need to replace water valve in rear bottom of fridge(Its the part that
attaches to water line out of wall)
If it doesn't eject then it is a faulty Ice Maker.
If its leaking or no water at icemaker or door either one, then the valve at the rear bottom of ref needs replacing
I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if freezer control is turned WARMER, which makes the Ref. colder
Also if it is getting drinking water to the door but not to the icemaker (or vice versa) Then you need to replace
the water valve at the bottom rear of the fridge. It is a double valve and one side is not working
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
WATER SPLASHING IN FREEZER AT ICEMAKER
THE FILL TUBE IN BACK OF REFRIGERATOR CAN SLIP
AGAINST THE FILL RESERVOIR CAUSING A PARTIAL BLOCKAGE
OR BECOME CLOGGED WITH ICE.
REMOVE THE ICEMAKER AND INSPECT THE FILL TUBE.
RUN WATER IN TUBE TO ELININATE BLOCKAGE AND CHECK
TEMP IN FREEZER. IF TEMP IS BELOW 0 DEGREES, THATS
OVERKILL AND USUALLY A WASTE OF ELECTRICITY TO KEEP IT THAT COLD, NOT TO MENTION THE FILL TUBE FREEZING UP
If you still have trouble GO HERE:

hhttp://www.applianceaid.com/procedures.htm

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