20 Most Recent Amazon Kindle DX Questions & Answers

You change it in setting display

Hello Bassett,

If there is no problem in your Kindle then you have to contact the local cellular operator.

They will solve the 3G connectivity problem you are facing.

See here: Amazon Kindle DX Support

Once you have the machine running to read anything, the Kindle user manual is a pre-installed eBook on the device and also available for free via the Kindle storefront in case the previous owner deleted it.

Maybe you can find what you are looking for here: Amazon Kindle DX

You can take it to a place like Fry's or Best Buy and they might be able to solder it back in place.

Contact Amazon first with the problem. If you try to do any DIY, you may void the warranty.

Amazon has sent you a confirmation of purchase with deatls and always states RETURN policy. First contact them about the problem and take steps they suggest.

go to syetem restore and restore systwm

Make sure that the kindle is fully charged. Plug your kindle into the wall charger, a yellow light will light up. When the yellow light turns green, your kindle is fully charged. Then try turning on your device. If the device still does not turn on, hold the power switch for 15 seconds, this will reboot the device.

Hello.

From Kindle Support :

To move previously deleted content from Amazon.com back to your Kindle,
Whispernet must be on.

From Home, select "Archived Items." This shows all of the
content stored at Amazon.com. Underline the item you want to move back to your
Kindle and move the 5-way to the right to start the transfer. In under a minute, the
item re-downloads into your Kindle and appears in the list of content in Home.

Hope this helps.

Amazon is aware that there is a problem with fragility of the screens on the Kindles. At first, they were getting a LOT of criticism for stonewalling on this issue, then they turned around 180 degrees and decided "the customer is right." If you email customer support through the Amazon website, they may offer to replace your entire unit for free (they did for me). They ship you a new Kindle, and you use the packaging and enclosed label to send the broken unit back so they can "study it and see what went wrong." If you have personal documents (e.g. PDF files) you'll need to store them on your computer before sending the unit back. For books bought through Amazon, though, they will automatically download them to your new Kindle when you register it.

Try holding the on-off switch to the right side ('on") for at least 30 seconds, then releasing. This is the latest procedure for a "hard reboot." If this fails, you may have a bad connection somewhere inside. Contact Amazon customer support (the number is on the website) and they will probably tell you they'll replace the unit. (They send you a new Kindle, you use the same packaging and the enclosed label to send the old one back.)

Hey there

Just posted a solution about the same question here http://www.fixya.com/support/t4052554-set_shortcut_or_hotkey_in_amazon_kindle

I don't think there is an option to customize your own shortcuts for Kindle or hotkey but there are some nice options in the list that i posted in the previous link

Enjoy you Kindle

Hi,
First off how long have you owned the unit? Your kindle sounds like it will need repair. If it is under warranty then you would definitely want to contact the manufacturer first and get it repaired under warranty. There are service experts out there or you can consider trying to fix it yourself. Here is a link to dis assembly instructions
http://www.rapidrepair.com/guides/kindle-dx/amazon-kindle-dx-disassembly-repair-guide.html
Also a link to another repair service.
http://www.portatronics.com/index.php?cat=c87_Ebook-Readers.html&gclid=CMCspfSP5p4CFRh15QodME8igw
If you need further assistance please let me know.
Thank you,
Lee

In the url box when you're on silk? (Internet) If so, you can simply click in the url box and retype the url you want to visit. Or, you can close the tab and open a new one, or simply close the tab, it should take you to either a default website or back to the home menu, depending on the age of the programming.

You will be the first person in history to have imported a virus onto a Kindle Paperwhite. Congratulations! Alternativly you just pressed things wayyyy too fast and confused the poor thing. Check you have charged it for at least 30 minutes. Press and HOLD the power button in the ON position for a slow count of 30. Ignore whatever happens and just keep it held on. Now go drink a cup of tea and let it calm down. Now touch the power button as normal to turn on.

Call Amazon Kindle Tech Support at (866) 321-8851

If it is a Kindle - Call Amazon Kindle Tech Support at (866) 321-8851

http://www.amazon.com/gp/help/customer/display.html/ref=hp_k6land_prime?nodeId=200771470If you live in the US, it will cost you $79 a year after your free trial has expired.