master reset it
Hold the Home and
Power keys down at same
time for about 25 seconds. You will see a yellow triangle screen with
exclamation point in the middle.
Now to wipe
the device clean:
3. Press Alt+L.
4. Press Alt+W for a factory reset.
5. Press
the Home and Back keys again for about 25
seconds.
The device
should then reset again and the hard reset is complete.
Only Telus can unlock it and only if the rent to own contract is paid off. If you take it to a third party unlocker, Telus can still lock it on you by using the IMEI number.I would urge you to edit out your IMEI number as it can allow the unscrupulous to clone your phone and make calls at your expense.
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