what OS? windows, and What windows, XP?
HP sold it with 7 different OS, (xp to w7 ./32/64bit) and linux.
I cant know what you use for sound at all.
the PC has sound chip and 2 speakers and mic.,
external speakers, or sound buds, what? tell what you have first.
4510s tells little.
if you have USB headphones there, it WILL mess up.
USB adds a 2nd sound chip set and they clash with onboard set.
in fact buying new headphones with USB sound and boom mic built in
then going in to device manager and disabling the onboard sound
makes the head phones work real well.
its not metal bs. sorry. that is jive.
i the sound test fails, then it failing that you can be sure.
if no bud, or headphones of any kind
and only internal speaker ;.mic is used
then down load the drivers from HP for you sound
is that hard?
here
https://support.hp.com/us-en/product/HP-ProBook-4510s-Notebook-PC/3934828