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Mitel 5224 IP Phone Questions & Answers
Mitel 5224 not showing any signs of life
You should have received a power supply with the phone. If it is new, and will not turn on at all, there is a good chance it is not plugged in correctly. You should have two Ethernet cables plugged into the rear of the phone. One for Data, and another for power.
Once on, it will still have to be set up by your IP Service provider.
How can we reset the
Contact your System Administrator or System Vendor. That is the only way to reset a password on the system.
Is it possible to configure the phone to open a link if there is no answer from a certain number?
Hi eduardoky,Interesting question. Thats what today call centers are doing with predictive dialer solution.But if you dont want to go that much advanced, you can opt for CRM connectors. In general they are called CTI. Computer telephony integration.For Mitel IP Phone, I dont know what PBX you are using. Refer : http://www.mitel.com/resources/ap_51009460RA-EN.pdfThe following are general steps.1. Create CTI account in your PBX.2. Download a CTI client.3. Connect CTI client with your PBX and map with your extension. 4. Whenever you get a call a page will open. Opening a link when no answer is depends on CTI client.With CTI API any one can write CTI apps.HTH-Karthik
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