20 Most Recent Tektronix Phaser 740P Laser Printer Questions & Answers

Recalibrate the colors. Flaking is sometimes caused by more ink/toner than can be fused to the media. There's a limit for the total amount of ink/toner. Yours may be set too high.
You'll need a copy of the Printer's User's Guide (also Downloadable from Xerox.com)

Controlling Color Density

When colors look faded, adjust the toner color density to extend the life of the components.

Print and use the Color Reference Page 1 In the printer's front panel, scroll to Calibrate Colors,

press Menu and print the Color Reference Page. 2 Compare the Color Reference Page to the Color Density

Samples on page 39. Make a note of the value (-10 to +10) for each color that most closely matches the samples.

3 Adjust the density for each color: Enter the value noted in Step 2 in the Calibrate Colors menu, under Adjust Each Color.

? Decrease color density: Press . ? Increase color density: Press --->.

4 Reprint the Color Reference Page; check your adjustments

Tektronix Phaser... | Answered on Sep 25, 2011

Change its setting with default settings, your issue will be resolve automatically.

Tektronix Phaser... | Answered on Feb 27, 2011

----There is a clutch on the feeder behind a black plastic cover on the side that faces the rear of teh printerthat sometimes will slip of not turn at all. Alot of times removing the clutch cleaning it and applying a thin coat of lithium grease will have it working again.
All descriptions of parts and placement are the same. As you are looking at the transfer kit from the back of the printer, the clutch in question is on the far left with a 3/4" tab protruding from it. Take it apart, clean and grease it and it works great.
Being ever so grateful for a free and quick fix, I posted some pictures identifying the part in question:
The photos provided gave me the confidence to fix my Phaser 740 plus and that was 3 months ago. I printed lots with no more jamming.


thanks.please do rate the solution.

Tektronix Phaser... | Answered on Jan 15, 2011

The problem is usually caused by a faulty imaging device, specifically a bad cleaning blade.
Occasionally this error can also be caused by a sticking cleaning blade clutch.

In this case the grease that was used to lubricate the part becomes gummed up and the moving parts begin to stick and don't move freely as they are supposed to. This is especially common on these printers if they are not used heavily or have sat for long periods between uses.

Sometimes you can free up this gummed up grease by running the solenoid diagnostics several times over. You do this by turning off the printer and then powering up while holding buttons 1 and 3 on the front panel display. Button 1 is the exit button.

This will put your printer into service diagnostics mode. Page through the diagnostics menus until you come to the clutches and solenoids menu. Here you need to hit the start button, then scroll through till you see the test for the cleaning blade. Press start to run the test.

Let this test run for about an hour then hit the stop button and turn off and restart your printer.
If your printer is printing normally again then the sticky clutch is your problem and you will eventually need to remove it and clean off the old grease and relube it. I recommend a high quality lithium grease.

If your printer does not print correctly again after doing this test, then chances are that your cleaning blade on your imaging unit is bad and the imaging unit will need to be replaced. You can generally find them on ebay for a reasonable price.

This problem applies to both the phaser 560 and 740 models. The imaging units on both these printers are also interchangeable. So if you have a phaser 560 you can use an imaging device from a 740 and vice versa.

Tektronix Phaser... | Answered on May 26, 2010

2nd Bias Roller Clutch Sticking Causing an ERROR 33

t is the 2nd bias roller clutch. When you pull out the paper feed unit, looking to the left side after you unclip the paper plate guide over the transfer kit, you will see towards the front of the PFU (paper feed unit) a black cylinder with a tab sticking out of it. This is the second bias clutch. You can repack the grease in it. To remove it, the circuit board cover on PFU, black plastic on left side, has a single screw towards the back. Remove this, remove the c-clip from the clutch, bend out the circuit board, gently! and slide the clutch off. Pull appart, the ends will just pull off, remove all the old grease and repack with white, light grade grease. Coat all the parts inside lightly. Note how the spring on the clutch has tags that face down on one end and out on the other. The tag facing down goes on the part with the flag. Put this end on the spring first. Replace the clutch, it can fit on way only as it is keyed and has a cog on one end.

Tektronix Phaser... | Answered on Feb 19, 2010

the paper jamming problem is generic to most printer models of this capability. one way to circumvent this is to use a multimedia-tray while printing.

the reason is probably the two springs that hold down a silver metal pressure roller in the feeding unit. The tension is uneven due to old springs and the paper pulls crooked. If you follow the paper path in the fedder mechanism, you will see the roller I am referring to. The springs are at either end of this bar.
If you are good mechanically, you can replace the springs yourself, although they are a ***** to get back on (some disassembly required).
try this for details on doing it.

Tektronix Phaser... | Answered on Jul 23, 2009

is it asking you to reseat the fuser or reset the fuser?

These printers do not have any kind of reset for new consumables such as the fuser. They will be automatically detected by the printer. Though sometimes it will take several hundred pages before the proper levels are detected on the new parts.

If it is asking you to reseat the fuser then you need to open the front panel and remove the fuser. Once it is out make sure that there aren't any pieces of paper or protective plastic that are covering any of the connectors.

Once that is done, simply slide the fuser back into place and re tighten the screw that holds it in. After the fuser has been reinstalled you will need to turn the big blue knob on the fuser several turns in the direction of the arrows that are printed on the knob.

You can do this procedure either with the printer turned on or off.

Tektronix Phaser... | Answered on Feb 09, 2009

You Need to Try One Of The Following :

Remove and re-install Imaging Unit (make sure that Imaging Unit
is locked in place). Turn the printer off, then on.

Replace Imaging Unit (make sure that Imaging Unit is locked in
place). Turn the printer off, then on.

If problem persists for Error 30, clean the sensor.

If problem persists, check www2.tek.com/merlin/tko and/or
contact Service.

Tektronix Phaser... | Answered on Dec 07, 2008

In windows, create a new port, select generic TCPIP port

then put in the ip address of the printer, this can be found in the info section of the peinter and , install drivers and all set to go

Tektronix Phaser... | Answered on Aug 28, 2008

found solution, was the clutch on the accumulator shaft

Tektronix Phaser... | Answered on Feb 06, 2008

good for you

Tektronix Office... | Answered on Feb 01, 2015

Hello Sancorp,

In order to provide you a better solution I request you to provide me the opearating system you are using and also the make of the computer.

Thank you.

Tektronix Office... | Answered on Oct 26, 2008

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