20 Most Recent Iomega eGo Portable Hard drive 500 GB external 25" HiSpeed USB 5400 rpm buffer 8 MB USB 20 Questions & Answers

Your Mac can read a PC formatted drive, but it cannot write to it. You need to "format" the drive so the Mac can write to it. That will wipe the data, so you need to save what you want to save first, and then treat your drive like it was new.

download this software called EASUS Partition manager from web a free version is available and follow these steps at this pagehttp://www.partition-tool.com/partition-recovery-wizard/recover-lost-partition.htm to recover your hard disk

try by changing the usb cable of the drive

There are a few steps that you can attempt. Such as using diskpart to try and reformat the drive. Or trying to remove the hard disk carefully from the enclosure then putting the actual drive in a desktop computer and seeing if it is recognized and able to be formatted. Most of the time when I have dealt with this issue. Sadly the only solution has been to RMA the device becuase there is nothing you can do to fix this issue this internal issue. The only way to now retieve your data is to seek a data recovery service which will most likely be expensive. Especially if the data recovery service is a real data recovery service. Make sure to ask about the recovery process and how they specifically retrieve the data. If the company says that they actually remove the HDD platters from the old drive to recover the data, you are probably talking to a real recovery team. Rather than a company that will only try connecting a cable and running some software.

It's likely the drive is failing. Replace it. You could try a different usb cable.

This WEB site may remove the HD password.A-FF HDD Unlock Wizard (HDD Password unlocking - Free)http://www.hddunlock.com/download/

See the Iomega Support web page for your eGo portable hard drive where there are links to download various manuals

click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seatedif this fails to fix the problem you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap hope this helps you

click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x right click to reinstall drivers or if you can see your usb but its not working ports(com&lpt)right click update driver just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable, check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems click start control panel administrive tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now start or you might tick one box then return after its finished the first repair then return and tick the second box you should not do anything while the chkdsk utility is in progress any input may damage this drive click start click on my computer you should see your drive right click then select format another way is to control panel administrive tools computer management disk management right click on your drive select format hope this helps

You can find the user manual here. Scroll down to your drive and download manual.

Try this: http://download.iomega.com/manuals/prthd/portable-hd-en.zip
If you find that this manual is for a slightly different version, then go here: https://iomega-na-en.custhelp.com/app/answers/detail/a_id/14432#egoprt and choose the correct version.

if your computer came with a motherboard disc the drivers could be on it click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x right click to reinstall drivers or if you can see your usb but its not working ports(com&lpt)right click update driver make sure the lead/s that attach to this drive have a secure seating and are not bad/faulty the light on only tells that its getting power it might not be getting enough power you might test the lead/s or just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable, check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems hope this helps

Looks like its dead, the only other thing I can think of is to try it on a pc which uses a linux based operating system instead of Windows.

you will need to run files and settings transfer wizard in windows to transfer all the data to your external hard drive, it wont just back it up for you automatically

All that you should have to so is plug it up to your computer with the USB cable. Somewhere between a few seconds and a minute (for the first time), it will pop up under my computer. So double click on "My Computer" and you should see it listed as one of the drives. You might actually see a picture of the drive! I hope this helps!