Like OMG
(Kidding)
Download the Camera Driver. Windows apparently lost the address to the file/s on the harddrive.
Step by Step;
1) Sony eSupport homepage,
http://esupport.sony.com/In the middle of this page under the heading - Get the latest support for your Sony product -
click on Software Drivers.
2) I use the second option.
Option 2: SELECT IT
3) Click on the blue down arrow, to the right of Select It in the box. (Product box)
Scroll down click on - Computers - Notebook
Click on Continue below.
4) Click on the blue down arrow to the right of - Optional in the box. (Series box)
5) Scroll down click on VPCCW
6) Click on the blue down arrow to the right of - Select It in the box. (Model box)
7) Scroll down about Halfway, click on VPCCW21FX/W
(You have to go past VPCCW19GX, and all of the VPCCW1xxxx series to get to VPCCW21FX/W)
8) Click on Continue
Fifth file listing down - Camera 1 file(s)
9) Click on the + sign to the left of Camera 1 file(s)
Click right on the blue heading - Original -WebCam Companion 3 Software
(I'm guiding you this way, instead of just clicking on Download File Now to the right, so that you may also see the installation instructions, plus other info)
10) You may wish to print this page off, before you click on the Download Now icon.
(Bottom of page)
11) When the small window comes up - Opening ARAOTH - 00203290 -764.EXE -
click on Save File at the bottom.
Observe, and if you wish write down, the heading at the top of the next small window.
This is where the file will go.
Close the small window. (Click on the red X)
The heading may state Desktop, or Documents, or Downloads.
Desktop: It will be on your desktop screen.
Documents: Click on the Windows logo button, (Start), then on Documents.
Downloads: Click on the Windows logo button, double-click on Documents, double-click on Downloads.
12) When you see the file name double-click right on it. (Or it's folder icon)
The Installation Wizard will come up.
Follow the easy instructions.
{ Essentially just click on Next, Next, and Finish at the bottom }
If the Installation Wizard does not come up, and you are looking at a bunch of files, double-click on the file with .exe at the end.
For additional questions please post in a Comment.
Regards,
joecoolvette
