20 Most Recent Datamax M-Class Thermal Printer - Page 2 Questions & Answers


I need more information. What system are you using to drive the printer with? If it is a Windows computer it is almost certain to be a faulty/outdated driver.

Datamax Office... | Answered on Nov 17, 2016


You can get labelling software such as nicelabel or bartender. They will call the info on the excel and print them out.

Datamax Office... | Answered on Feb 10, 2016


Your program is most likely sending codes the printer does not understand. Try a test page from your driver if that works check the settings in your program. If it fails the driver test print you may have the wrong driver installed.

Datamax Office... | Answered on Oct 28, 2015


Not sure what kind of Datamax you are looking at, but you would need to change that via the software that you are using to create the labels.

Datamax Office... | Answered on Jul 22, 2015


Most likely this has a ribbon, check the settings for how low before warning. http://www.datamax-oneil.com/assets/maint_manual/I-Class_M2_Maint.pdf
go to page 39

Datamax Office... | Answered on Aug 20, 2014


Font size is regulated by the document written and the software used to write the document..

Datamax Office... | Answered on Jul 21, 2014


Free Windows Printer drivers for Datamax can be downloaded here: Custom Design Label Systems from Able Label Systems
Look for the link toward the bottom labeled "Free Thermal Printer Drivers."

Datamax Office... | Answered on Apr 29, 2014


Remove the metal cover by removing the screws along the bottom left edge and one in the rear top right corner, and loosening the ones at the hinge in the top center. Then remove the screw on the media sensor, and pull the ribbon cable out of it's socket. The sensor slides out from the circuit board side of the center plane.

Datamax Office... | Answered on Apr 29, 2014


It's called "Present Distance" and it can be set to "0" in the printer's control panel. Look under Print Control.

Datamax Office... | Answered on Apr 29, 2014


There's a "Media Sensor" in the Datamax that is evidently having trouble seeing the labels. The sensor is inside of a horizontal bar above the labels and just behind the Printhead. That bar is movable. Make sure that the vertical mark, usually white, is positioned over the label - best if it is the center of the label. Also make sure that there is no label or ribbon material stuck in that area. Hold "Feed" button down for a few seconds after checking those two things to "Re-calibrate" the sensor.

Datamax Office... | Answered on Apr 17, 2014

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