20 Most Recent Xerox WorkCentre Pro 575 Plain Paper Laser Fax Questions & Answers

Is the phone line plugged into the "line" jack and not the " phone or Ext " Jack?

You can find your answer at the link below. Just type "memory full" in the search dialog box and it will provide you with the many results and solutions for clearing the error. The message can be the result of many issues, so you may need to perform a few different steps:

http://www.support.xerox.com/support/workcentre-pro-575/support/enus.html

NG is shortcut for "No Good", indicating a problem. "B0" is the fault code for a communication problem, usually caused by an incompatible setting of communication mode G2 or G4 on the remote machine.
Contact the remote operator and ask he set up his machine for EECM or G3 communication mode, then retry.

If a document jam occurs during a transmission, the message "DOCUMENT JAM" is displayed. If this occurs, follow the procedure below. It is recommended that a duplicate from a copier, of the jammed document be used to reduce the chance of a jam when resending the document.
See Chapter 3, "Loading Documents" for document specifications and recommendations which may help avoid paper jams.
Note: The power can be left ON when clearing a paper jam.
Typical Causes of Document Jams
Recommended Procedure
The document is fed at an angle.
Adjust the Document Guides to the edges of the
document.
The document paper is too thin or too thick.
Make a duplicate using a copier and use the copy
as the sending document.
Document has tape or pieces of paper taped to it.
Remove the tape or make a duplicate using a copier and use the copy as the sending document.
The Control Panel Cover is not fully closed.
Close the Control Panel Cover fully.
The document is stapled. Remove the staple(s), or make a duplicate using a copier and use the copy as the sending document.
Basic Troubleshooting
1. Remove all documents from the Document Support.
2. Open the Control Panel Cover.
3. Remove the document jam. Remove any pieces of paper, paper clips, or staples that may have caused the jam.
4. Close the Control Panel Cover.
5. Verify the display has returned to the Standby Mode.

To download compatible drivers from a printer manufacturer's website, first see which version of Windows you're running, and then search for compatible drivers.

1. Open System Information by clicking the Start button , clicking All Programs, clicking Accessories, clicking System Tools, and then clicking System Information.
   

2. Click System Summary, and then review the OS Name and System Type to find out which version of Windows you're running.
   

3. Go to the printer manufacturer's website and search for a printer driver that is compatible with your version of Windows.
   

4. Follow the instructions on the website to download and install the driver.
   

5. 
   

6. http://www.support.xerox.com/support/enus.html
   

NOTE: Perform the following procedure to reset the Drum Cartridge counter after you replace the Drum Cartridge. Do not perform this procedure at any other time.

1. From the Standby Mode, press the [Menu] (up arrow) button, then press [5], [2], [0], [4]. The screen will display: Change drum.
   1. Yes
   2. No
2. Press [1], then press [Enter]. The screen will display: Completed.
3. Press [Stop] to return to the Standby Mode.

You hopefully just need to clear memory, delete phone numbers or delete jobs.

If those don't work the Main Board might be bad 160K72560

Whit
Item, Inc

yes the drum dont affect the outgoing fax quality.


rate me please

Yes, set your fax to 6 or 7 rings or manual.

Plug the phone jack cord to LINE
Plug the telephone to TEL

This problem might be the moden board, or main board, or both.

Check your fax speed settings, also, make sure you get a good clear dial tone on the line. Sometimes it wont send if it detects line noise.

Hook up a regular phone to the line and dial *69.

The number should also show up on the display if the other party has programmed it in the sending fax.

Could be the tab that actuates the top cover switch is broken off.

The process unit is your drum,toner, and developer unit. It sits right under the top cover. Big black removeable cartridge.

coused by low voltage to fax press clear/stop button twice

1. From the Standby Mode, press the [Menu] (up arrow) button, then press [4], [2]. The screen will display: Date.
   [01-31-2000]
2. Use the numeric keypad to enter the date and the arrow buttons to move between the fields, then press [Enter]. The screen will display:Date format.
   1. MM-DD-YYYY
   2. DD-MM-YYYY
   3. YYYY-MM-DD
3. Use the numeric keypad to designate the Date format you require to use. The screen will display: Month format.
   1. Numeric: displays the month with a number
   2. Name: displays an abbreviated month name.
4. Use the numeric keypad to designate the Month format you require to use. The screen will display: Time format?
   1. 24 hour
   2. 12 hour
5. Use the numeric keypad to designate the time format you require to use. The screen will display: Time.
   10:30 pm (or 22:30 pm if you chose the 24 hour format).
6. Use the numeric keypad to enter the time and the arrow buttons to select [AM] or [PM], then press [Enter].
7. Press [Exit] or [Stop] when the menu selection screen displays to return to the Standby Mode.