I have a 60LN5710 LG Smart TV. I want to connect
Hi,Sometimes these types of issues are difficult to troubleshoot remotely (in this case, you've got 4 potential points to address: TV, dongle, router and ISP.)If your TV and/or dongle utilize specific ports outside of the "norm," you may need to manually configure your router to allow for this.Depending on the distance your AP/router is from the TV/dongle, the signal may not be strong enough. (Or, the signal coming from the AP may be present--you can confirm this with another wireless device--and maybe it's just the dongle itself has a poor range.)Also, the dongle itself may be defective. Generally, there is some form of configuration that needs to be done, one way or the other, either on the computer, or on the TV itself (like a setup option).Most likely, it's not an ISP-related issue.Also, try to contact Sharp Technical support. They should be able to give you some recommendations that may prove helpful.If all else fails, see if you can track down one of the dongles listed as being compatible in the TV manual, or find a dongle that's advertised as being compatible with your specific television, as that might be your best bet.Good Luck!
10/21/2013 11:02:25 PM •
LG ANWF100...
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Answered
on Oct 21, 2013