20 Most Recent Whirlpool WTW6500W Washer Questions & Answers

This is a tough one as so many things can trigger the OL overload first I would raise the top panel check the 4 suspension rods one each corner make not bent that the spring still attached at bottom also up top where rods hook into plastic cup that there is no rust so the plastic inserts can move freely if all is good remove basket from tub making sure nothing in between pretty common with the machine empty grab the basket and see if you can raise it about an inch and it falls back into place it should this is the hub that engages, a cracked basket ring that has lost its fluids with do this very rare with an empty machine spin the basket you should her what sounds like water sloshing around this is the fluid in the basket ring have seen them loose normally you get a clicking sound now the tech sheet does not offer any help with unbalanced load or over load but to say redistribute load there are no sensors on the machine to create these codes the control senses drag on the motor which causes this to flash after checking everything I mentioned the factory would recommend changing the RPS sensor first from there the rotor and stator then the control usually when these parts are suspect you would get an F47 error code sorry I cant pinpoint the problem but usually these codes appear in the spin cycle not wash.

Whirlpool... | Answered on Apr 04, 2015

Hi from retired Englishman in SW France,

'dl' stands for Door Lock, meaning that either the lock mechanism itself is malfunctioning or the door lock sensor is.
I don't know if there is any lock adjustment which can be made on your particular machine or whether replacement of the offending item is the order of the day ;-0(
Whichever, it means a service engineer call. Sorry.

John C

Whirlpool... | Answered on Mar 02, 2011

Heater or heat sensor problem that has to be tested with a multimeter.

Whirlpool... | Answered on Nov 20, 2019


Usually either the lid lock mechanism, the lid lock actuator or the board is the culprit even a disconnected capacitor.

When the START button is pressed, the washer will first perform a self-test on the lid lock mechanism. You will hear a click, the basket will make a slight turn, and the lid will unlock briefly before locking again. Once the lid has locked the second time, the washer
will slowly spin the dry load to estimate the load size, and begin adding water. The washer will then move the load briefly, pause to allow water to soak in to the load, and resume adding water. This process may repeat until the correct amount of water has been
added for the load. You may also hear water flowing through the dispenser, adding detergent to the load.

NOTE: The sensing light may also come on during the Soak and Wash portions of the cycle. This is normal.

Try unplugging the cord a couple of times. See what happens then try going into diagnostic error codes, see what codes are shown. To pin point where the problem is. if you have no display to read the fault codes. Your main control board may be the issue.

Next, while in Manual diagnostics, try to get the unit to spin; if the motor hums for a split second and then shuts down with the lid lock blinking; go back into diagnostic codes and look for shifter or speed sensor errors.
This is proof that the shifter/sensor actuator assembly is the issue because the optical sensor is not reading the motor speed.

I suggest unplug the washer and check the wire connections on the switch. If a meter is available then you can check the resistance (ohms) of the lock motor.

Note: After performing the manual test and the lid lock works perfectly, or at least as it is supposed to. You can eliminate that as the problem.If the lock worked in the manual test but doesn't in an actual cycle then I suspect the control board is at fault.

A safety feature found on front load washing machine is the door switch and the door lock and strike. On most models, the door switch must be closed and the door lock must be activated before the washer will start. The switch is normally located in the door frame of the washing machine, but may also be part of the door lock assembly. Inspect the strike to make sure that it engages the door lock assembly and that the door remains closed. To check the door switch for continuity with a multi-meter, you will need to disconnect the power and remove the front panel.

The lid switch on a top load washing machine is a safety device designed to prevent the motor circuit from operating when the lOn some models, the water inlet valve circuit is controlled as well. If the lid switch fails, the washer may not start. The lid switch is normally located beneath the main top with a projection on the lid or a pin attached to the lid that will actuate the switch when the lid is closed. Verify that the switch is being activated mechanically and that any levers or actuators are not damaged or sticking. If the switch is being activated but there is no power being supplied to the motor or water valve circuits, then the switch may be defective

The start switch on some top load washers is often part of the timer and is activated by pulling out on the timer knob. Although not normally available as a separate part, the switch can be tested for continuity with a multi-meter. You will need to remove power from the appliance and then locate the correct timer contacts as noted on the wiring diagram. On some electronic controlled models, the start switch is a momentary contact type switch located on the control console. You can test this switch for continuity with a multi-meter when the push button is held in
God is good and that's why I give free advice.

Whirlpool... | Answered on Nov 17, 2019

check under agitator for broken cogs or gears under plate

Whirlpool... | Answered on Nov 14, 2019

It should be flashing a code that you can look up. A common code is for the pump to be jammed with something. It can be freed up through an access point under the lower front cover.

Whirlpool... | Answered on Nov 14, 2019

Check to make sure the front controls are plugged in to the control board. Otherwise, replace top control interface. Not cheap.

Whirlpool... | Answered on Nov 10, 2019

Could it be SD which is on the link below
If it is the problem could be to much or not the right type washing detergent.
When it keeps filling it could be trying to drain and add water at the same time to remove some detergent.
Videos below


Whirlpool... | Answered on Nov 10, 2019

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