20 Most Recent Pacific Image PrimeFilm 1800u Film Scanner (35 mm) Questions & Answers

PrimeFilm 1800u will not work on Windows 8.
Here is the response I received from the company for the question:

Where can I get drivers for windows 8? Windows 7 drivers are not working on Windows 8.


Hello, This scanner will not be supported on windows 8, all of our USB 1.0 technology scanner will no longer be supported beyond Windows 7.


Pacific Image... | Answered on Aug 27, 2017

You post to a fix it site without even stating a problem? What the hell is wrong with you?!

Pacific Image... | Answered on May 28, 2014

Look for make and model of scanner and see the manafactures website support section.

Pacific Image... | Answered on Apr 03, 2014

u can download driver pack solution it will update all ur drivers if u can'd download all that try driver easy it will scan ur pc and give u the latest drivers .

Pacific Image... | Answered on Feb 23, 2014

The drivers are available here: http://www.scanace.com/support/Cyb_X_SF.htm . The English version is here: http://download.scanace.com.tw/CyberView_X/CVXSF/PC/118c/SF_ENG.exe .

Turn off the scanner and disconnect the data cable. Make sure that any other scanners or all-in-one printers are off. Download the file from above and then run the file as administrator. If you are the administrator, double-click on it. Connect the scanner and turn it on when prompted. Then click Start > All Programs > Cyberview X to scan.

I hope this helps.

Cindy Wells

Pacific Image... | Answered on Aug 16, 2012

The drivers it needs are in Windows\system32\drivers and include usbscan.sys and 2 others. I discovered that I had to run the device troubleshooter until it came across the single image scanner, I let it install drivers and then it worked with the primefilm software. That took hours, but the solution was to let Windows 7 64 bit do a troubleshoot on the hardware.

Pacific Image... | Answered on May 27, 2012

Hi lhawes
You need to download the correct driver from here (select W 7 64 bit ) :
Install the driver before connecting the scanner .
best regards ,
fanaudi .

Pacific Image... | Answered on Sep 09, 2011

You did not tell us what you installed... but the latest software you can find here.
It's also for Windows Vista and Windows 7.

Pacific Image... | Answered on Jul 24, 2011

Here are the drivers for windows vista


Just click on the ' Download Pacific Primefilm 1800u/i Scanner Drivers v1.18b'

Hope this helps. Thanks for using Fixya.

Pacific Image... | Answered on Jul 12, 2011


Dear for the driver of pacific image PrimeFilm 1800U please click hear and select your operating system and download the driver.

If u have any query feel free contact me prashantbsharma84@gmail.com

Pacific Image... | Answered on May 24, 2011

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