20 Most Recent Digital2 Pad Platinum 10 inch Tablet with 16GB Memory Questions & Answers

Have you tried to get into adobe website or app store on your computer. One of the two should be able to help.
Hope thats usefull

You have to go to bluetooth settings, forget the device, then make sure the keyboards off when you forget it, then turn the keyboard on and reconnect. I have to do it all the time with my Xbox controller.

i think it is. but you need to open your tablet and search serial code for replace. (like in picture)

Not familiar with your device but I think it may be a bad charger cord, wrong cord(my phone displays "wrong charger" when I grab the wrong cord), or the charger port on the device could be bad. If it's been charged before, and now refuses the charge it could be a bad battery. Sometimes, if you check the home site(computer), the company may have posted some help info. I know Amazon does for their Kindles.

You pretty much HAVE to replace the screen. Here are instructions for how to do that: https://www.ifixit.com/Guide/Digital2+7-Inch+Tablet+D2-713G+GN+Screen+Replacement/32945 I bought two screens from eBay. Only problem is, they often send the wrong one. Good luck!

This is a pretty delicate solder but if you are comfortable then all you need is a soldering iron and some solder with a flux core. Warm up the iron until it can melt the solder and melt the two together. I do have to say that it is not that you can't do it but I have 18 years of soldering experience in telling you this wont be an easy one.

you probably will need to update the firmware D2_961 Firmware Update Instruction: 1. Download the D2_Firmware in the link below 2. Use an archiving software (Winzip, WinRar, 7 zip etc.) to extract the Firmware Update package and export it to your computer's local disk (ex. C:\) 3. Open up the zip file and there will be 3 folders as shown in image 4. Open "Pad Product Tool 1.05_02" folder and click on "setup.exe" to install update tool. Click "Next" all the way until the program starts installing. Click "Close" when the software has done installing. 5. Open up "Pad Product Tool" 6. Click the icon and choose the firmware file "jellybean_atm7029_m2909_131216.fw" from the "FW_m2909_961_1115_1216" folder. 7. When the firmware file loads, it will show up on the PAD Product tool. 8. Now, click and hold down the "Volume - "key on the tablet. 9. While holding down "Volume - " key, connect the tablet to a PC using the USB cable. 10. Still holding down "Volume - "key, use a paper clip (or a small pin) and press the "Reset" button on the back of the tablet ONCE (and let go) 11. The icon will turn into . Click it to start the firmware update. 12. After the update is complete, remove the USB cable first, then turn on the tablet. 13. The initial start up time may take up to 50+ seconds. 14. After initial start up, tablet will require a reset. Please press and hold the reset button for 10-15 seconds to reset the unit. http://cloud.d3reaction.com/public.php?service=files&t=2ff2083703cca9cfa4050bd47a793864&download

something like that happened to me. The virsion was incompatable

Depends on the model number. I found this. " Click "Settings" ? "Backup & Reset" ? "Factory data reset" to clear all user setting and recover the system to the default status. Please kindly be noted that some models (like D2-711) may require extra step as to select reboot system now. (Note: All installed applications and user personal data will be erased (emails, contacts...etc.). Data saved in the internal storage like photos, music files and others will not be erased.) Make sure to back up all your files first."