Microsoft Surface 2 with 32GB - Answered Questions & Fixed issues

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I can't access my Surface with my pin number. how do I access it now?

Since the release of the latest Surface revs, problems are continuing to be reported where the Surface will boot into a screen that requests the BitLocker Recovery Key before it can continue. This issue was also reported with the first revision of Surface devices, however, it was not as widely reported as it is now. This result can be caused by a wide range of things such as corrupted drivers or Windows Updates not able to install successfully. Whatever the reason, you'd like to be able to get past the BitLocker Recovery Key request screen, but have no idea how to locate this extremely long number. Luckily, Microsoft stores this number for you in the Cloud. Using a working computer connected to the Internet, just jump out to the following link and ensure you are logged in with your Microsoft account. https://skydrive.live.com/recoverykey When you access this link, you'll something similar to below, except yours will contain the actual Key ID and abnormally long Recovery Key number.
10/1/2019 12:44:01 PM • Microsoft... • Answered on Oct 01, 2019 • 263 views
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I have a Surface 2. Does it come with a built in driver?

Yes it should drivers, that's what make everything work. When you do an update Microsoft will at some stage include Driver updates as well, that is why Updates are so important as they keep your Tablet computer, working as it was designed with the improvements to the system over time. Now I started with a Surface 2, and then over time I upgraded to a Surface Pro 3, then a Pro 4, which I have at the present time. I made sure mine had 16 gigs of memory and 256 gigs of storage which I find is all I need as I use an external drive of 1 Terabyte for storage. I also found over time that if the charge is dropping while in use I just put it back on to charge to keep the battery well charged at all times. By doing all these regular housekeeping duties with the Surface, they have never let me down. I like my Surface Pro 4, you probably would to, but now they have Surface Pro 6's on the market and they are just the best of Tablets that you can buy, even though a tat on the dear side, but that's what you get when you buy Quality. Best of luck.
1/12/2019 11:57:38 PM • Microsoft... • Answered on Jan 12, 2019 • 87 views
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When ca i get somebody to answer me about my surface2

Since the release of the latest Surface revs, problems are continuing to be reported where the Surface will boot into a screen that requests the BitLocker Recovery Key before it can continue. This issue was also reported with the first revision of Surface devices, however, it was not as widely reported as it is now. This result can be caused by a wide range of things such as corrupted drivers or Windows Updates not able to install successfully. Whatever the reason, you'd like to be able to get past the BitLocker Recovery Key request screen, but have no idea how to locate this extremely long number. Luckily, Microsoft stores this number for you in the Cloud. Using a working computer connected to the Internet, just jump out to the following link and ensure you are logged in with your Microsoft account. https://skydrive.live.com/recoverykey When you access this link, you'll something similar to below, except yours will contain the actual Key ID and abnormally long Recovery Key number. The BitLocker Recovery Key is intended to add an additional level of security, ensuring that only the authorized owner of the Surface can unlock the device and restore access. Unfortunately, if you can't find your key, or your key does not display on the Microsoft account page, you'll need to restore the Surface to factory default settings, i.e., start over.
3/30/2015 7:37:16 AM • Microsoft... • Answered on Mar 30, 2015 • 128 views
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My internet button from my desktop is not showing up and maybe I deleted it but I checked the trash can and it isn't there

Go to the search button and type Internet Explorer ,, it will show you the file.. then go to the folder and right click and copy and paste the file name to the desktop in a shortcut to have it available.
3/16/2015 11:31:54 PM • Microsoft... • Answered on Mar 16, 2015 • 54 views
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My internet button isn't showing on my desktop and maybe I drew it in the trash but I checked there and it wasn't there and I need it right away

Go to the search button and type Internet Explorer ,, it will show you the file.. then go to the folder and right click and copy and paste the file name to the desktop in a shortcut to have it available.
3/16/2015 11:26:28 PM • Microsoft... • Answered on Mar 16, 2015 • 51 views
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How to light up keyboard on Microsoft surface tablet

Move the mouse
3/5/2015 12:17:53 AM • Microsoft... • Answered on Mar 05, 2015 • 81 views
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How to add Netflix app to surface 2 tablet

If you have a Surface RT you can only go through the Windows Store and search for "Netflix", then install it. You can also always just to go www.netflix.com from your device and log in to enjoy your Netflix. If you don't have the RT version, you can just download the Netflix application from www.netflix.com and run it to install. Happy Netflixing!
2/25/2015 11:05:04 PM • Microsoft... • Answered on Feb 25, 2015 • 239 views
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Forgot my password on my surface2 32 gb my pin is 1967 but wont come up what will i do to get in

Please follow the directions in this link. Microsoft Surface Tablets
2/15/2015 1:21:40 AM • Microsoft... • Answered on Feb 15, 2015 • 77 views
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Dont f9999 know my password is anyone please going to help?

What is your question? Did you forget your password to open your Surface? If so, please follow the directions in this link. Microsoft Surface Tablets
2/15/2015 1:15:16 AM • Microsoft... • Answered on Feb 15, 2015 • 93 views
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Surface shows that battery is not charging icon flasheson and offwhen chargecord is installed

Check for dirt in charge port; if dirty try a clean dry toothbrush to clean the contacts. If still buggy, consider taking to store and see if it charges with sample power supply.
3/4/2014 10:29:52 PM • Microsoft... • Answered on Mar 04, 2014 • 97 views
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There's barely any apps available for the Surface 2, do I need to upgrade?

This is on Microsoft. Until more third-parties start developing apps for the device, this will not be fixed.
12/16/2013 8:42:04 AM • Microsoft... • Answered on Dec 16, 2013 • 76 views
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Speakers giving me a lot of trouble, very quiet and a cloudy sound. Any help?

Have to go with headphones here, the speakers are a known issue that has not yet been solved. It's a hardware problem that won't be fixed on your tablet.
12/16/2013 8:41:34 AM • Microsoft... • Answered on Dec 16, 2013 • 49 views
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Hi! I purchased the Touch Cover keyboard about three weeks ago but noticed it sometimes has issues with gauging what I am typing, especially when I'm working on a word doc and typing quickly.

This is a known issue with Touch Cover, go with Type Cover. It costs ten bucks more but is well worth it. Ask Microsoft if you can return and replace.
12/16/2013 8:40:49 AM • Microsoft... • Answered on Dec 16, 2013 • 188 views
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Microsoft surface 3 charging

You should have had in the box with your Surface 3 Tablet a charger. It will have a plug with 2 points that is for your power plug, and at the other end you will have a natty little flat magnetised plug for the side of your Tablet. Mine is at the bottom right slot, looking at the screen of your Tablet. Now when the power is turned on, a small bright light will glow. That is now informing you that the battery in your Surface is being charged. Now at the bottom right of your Task bar, that is the Bar on the bottom of your screen where you can place program short cut Icons for your convenience. Now the speaker Icon which is there toward the right-hand side and has a cross if off, or a different look when on. Now the next icon on its right is the one that tells you how much charge is in the battery, if you touch it, it will come on to the screen informing you how much charge you have in the battery. If I'm using my Surface a lot and I do I keep it on charge while I work as a precaution to keeping my Surface well topped up. Hope this helps.
3/12/2019 10:14:08 PM • Microsoft... • Answered on Mar 12, 2019 • 149 views
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I want to install Microsoft word on my ipad

Hi, you may have to go to the Microsoft home site, and ask for Microsoft Word or Office for iPad. There is one for both Apple and Android systems, but it is a little different to the one they have in their own Windows system. I use Open Source from Oracle it's free and it works well in my Windows 10 machine and Surface Tablet. Best of luck.
1/13/2019 12:09:56 AM • Microsoft... • Answered on Jan 13, 2019 • 128 views
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Is Someone spying on me from a Microsoft computer to my rca Viking pro

-Make sure not authorize public access in your computer then you're safe. Good luck Mai
6/12/2018 6:21:31 PM • Microsoft... • Answered on Jun 12, 2018 • 164 views
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Need to reset a digiland dl808w tablet NO TOUCHSCREEN

I know how fix it if any still need help. You will need usb with windows 8 install on it, keyboard and micro usb hub, which take other devices get things from it, like gettin gwindows 8 start on tablet digiland. You need start device, press winodws key and alt, then it should start over bios mode, then go to first slot start windows 8 usb, then restart, wait it fully go usb then should be windows 8 install done right after waiting say 5-8 minutes see it, then should be able take it from there. I did it but having problems with updates it needs, which working on. Hey least get winodws 8 right.
5/20/2018 4:22:31 AM • Microsoft... • Answered on May 20, 2018 • 1,745 views
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WILL APPLE FIX MY IPAD AIR IF IT DOESNT CHARGE FOR FREE

Apple only fixes it's products for free during guarantee period (mostly 1 year, 2 years with Apple Care Protection Plan), but before you send it to Apple check your charger, you need at least a current of 2Amps. If this is ok, check if the charger can charge other devices. If yes, go to a store selling iPads and check if you can charge your iPad with the charger of one of the sample products.
8/12/2015 1:13:16 PM • Microsoft... • Answered on Aug 12, 2015 • 108 views
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