Symantec Norton AntiVirus 2004 - (Open Box) for PC - Page 3 - Answered Questions & Fixed issues

hey guys , have yall tried uninstalling and reinstalling?

for uninstalling, use the norton removal tool to securely rid your computer of everything of norton. here is the link for the removal tool.

after using the removal tool,

manually dlete excess temp files

start>run>%temp%> dlete everything here
start>run>temp> dlete evrything here
start>run>prefetch>dlete all

restart computer... then you can now install you norton.

post back what happens...

apparently , you are experiencing subscription issues.

if you have already installed your norton on your pc but having a hard time activating it, you can try uninstalling and re-installing it.

howerver, since that may seem to be NOT the only issue here...

please call customer support ...

Telephone:
800.721.3934 or 541.335.7023 Business Hours:
7AM-6PM EST (m-f) Language:
English this is for free. free call, free service, free remote desktop access...

FREE ANTI VIRUS Try here its free http://www.kaspersky.com/kos/eng/partner... If you can not access or open IE right click in and select Properties then set the homepage to Blank! Hope this helps

Hello hawk893

Are you logged into a Windows profile w/ Administrator privileges?

If not, change your user profile rights to Administrator (from another Administrator profile).

If the problem persists, enter Safe Mode and try enabling and disabling NAV (Norton Antivirus) from there.

If the problem still persists, you may have picked up a virus that disabled your AV software. You can go HERE if you like to perform an online AV scan. There are other sites as well that will do this for you. Just perform a search engine search on "Online AV Scan".

If you need assistance w/ any of these recommendations, just let me know. I'll be happy to provide detailed instructions for you.


Please, let us know if this response was helpful for you or, of course, if you have more questions, etc. on this topic.

Thank you
BJ

They are the manual instructions but Symantec to have an automatic removal tool floating around. put the CD back in the drive (or get access to it from it's directory or whatever) then repair it as follows:

C:\> msiexec /i "D:\SAV\Symantec AntiVirus.msi"

let it go through it's dog&pony show then when it's done, uninstall it properley:

C:\> msiexec /x "D:\SAV\Symantec AntiVirus.msi" or

Download the Windows Installer Cleanup Utility package from:
http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

Install and run. Remove the offending Symantec Install Package from the list. Wella.

symentec antivirus are quite slow if you can download other antivirus ,or pause the symantec process when you want to run any other application ,see that whether your antivirus is not affected from virus

suspend your Nortons each time you want to get into your mail and then reconnect when you send mail. Thats a suggestion but I imagine you must be using Outlook Express however you shouldnt be having any problems going direct to the sites. YAHOO https://login.yahoo.com/config/login_verify2?&.src=ym GMAIL https://www.google.com/accounts/ServiceLogin?service=mail

Honestly if you can't get rid of Norton and it's stuck on your system like your saying then you should probably back up your data and start over. But you may want to do this instead this time instead of using Windows XP or Vista.

You can stop using Micro$oft products and download a Free Operating System that does not get viruses or get fragmented. It also comes with Thunderbird. It's called Ultumix.
If you want Ultumix do the following:

If you have a Desktop PC connected directly to the internet (not dial up) and a DVD burner I would recommend you go to www.mindblowingidea.com, click Ultumix, and give it a try by saving the Torrent Download Link. Then go to www.download.com and install uTorrent. You will also need to go to www.burn4free.com and install it as well. Make sure to open burn4free after installing it as well and select English. Then you may close it. Open the torrent file you downloaded in uTorrent. After you save the .iso file to your hard drive (this may take an hour or a day) right click on the .iso file and click burn4free and then Burn ISO. You will need a DVD-R or DVD+R in your DVD drive. DVD-R is recommended. After this reboot your computer and make sure to boot from the DVD drive. You may need to press additional keys during start up to get this to happen. You will see a menu that says PCLinuxOS 2007. Select LiveCD and press enter (this mode will let you try Ultumix without installing it on your hard drive). Now it will ask you some questions about your computer like what language you speak. You will most likely use Ethernet as your internet. Now you will see a screen to log in.

To try Ultumix without installing it to see what it will be like click on Owner and then type owner all lower case in the password field and press the enter key on your keyboard. Please note that it will run much slower than normal in Live Mode. When you install it it will run much faster. If you try the programs on the desktop and like them you may want to install it. We will get to that later. Open the icon marked internet and use it to get to www.hotmail.com. Get into your e-mail. If that works you should be happy. At this point I would like to point out that even though this system can't get viruses or fragmentation (unless you fill the partition over 95%) Firefox can be affected by some spyware and or trojans. If this should occur you simply click Tools > Clear All Private Data > check everything > Clear All Private Data Now.

If you want to install this on your computer you can also leave Windows on as well but you will be asked if you want to run both during setup. Click start and log out. Now click the root account and type in root all lower case. Click Install PCLinuxOS. Go threw the wizard and follow the instructions. You have the option of resizing your Windows partition and using the rest for Ultumix or erase everything and start over. Ultumix can run most windows 95, 98, and 2000 programs in WINE. You will also find that it can run some XP programs as well like Office 2003.

Have fun. If you still want to live with Micro$oft software reply to me again and I will walk you threw the painful process of protecting your computer. You will need to repeat this process I give you every 12 months or less to keep your computer running. You should also be told that in 6 months Microsoft is planning to stop extending service to XP users.

Hello, I will not use Norton, due to the problems it has.
You can download AVG at http://free.grisoft.com/ It's free and works all the time, this is the best program out there.

its norton that is doing it...solutions are either get rid of norton or contact them for support.
Norton Support Expert. Call 1-888-274-GEEK (4335)

Norton AV?

What is it doing to you?

reboot and restart a few times and then check for updates

its a boot sector virus pls use effective antivirus if your present antivirus does not work the install new another antivirus

reinstall it again

pls AVG antivirus install it is very useful of these type of virus

dear don't download it only repair it it will take less time

I think you are trying to say that when your screen saver is displayed, you get this message. The solution is to remove the screen saver. If this is not the answer you want then comment soon, I might not have understood your problem correctly.

Norton 360 has the entire norton protection suite built into it. On top of the firewall, phishing protection, and e-mail protection it also has norton antivirus built right into it. So yes, you have to uninstall antivirus to install 360, but 360 just installs antivirus again. If you ever decide to go back to using just antivirus you can simply redownload it off their web site. Peter

Call Norton, they are the only ones who can help you.

You need to contact your administrator to give you permission to surf beyond what has been suggested.