20 Most Recent Sub-Zero 650 / O Bottom Freezer Refrigerator - Page 5 Questions & Answers


Hi,

The door cams are worn under that door, this unit takes two, one for the door, the other for the hinge. They are different too.

Good Luck

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Sub-Zero 650 / O... | Answered on Feb 09, 2014


Hi,

Check the condenser to see if it clean, normally the service light comes on for the compressors are running to long for the computer. A dirty or clogged condenser could cause this. Worst case is a low charge and this would need to be tested for this by a certified repair person.

Good Luck

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Sub-Zero 650 / O... | Answered on Feb 09, 2014


Hi,

If either compressor is running the fan is always on to cool both compressors. As they cycle it is possible the both compressor cycle at the same time and the fan turns off. But it is rare to see this happen. So yes the fans for the compressor does run at the time. I hope this helps, good luck

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Sub-Zero 650 / O... | Answered on Feb 09, 2014


Just a bad door switch. Turn the unit off, remove the upper grill, then remove the cover over the switches. there are 2. 1 with a black backside, and one that is all white. you want to replace the all white one with a new all white one. it just has 2 wires, doesn't matter what order they go in. pull em off and pop that thing out, then snap the new one into place. all of this should be done with the power off and the door open. Good Luck!

Sub-Zero 650 / O... | Answered on Jan 22, 2014


check for water flow at water valve or replace water valve

Sub-Zero 650 / O... | Answered on Dec 10, 2013


Possibly iced up & needs defrosting

Sub-Zero 650 / O... | Answered on Dec 09, 2013


I had a similar issue that started about a year ago with my Sub-Zero 550. My freezer gasket actually tore after several times of freezing closed. I thought that a new gasket would solve it, but a second but related problem developed where I was getting alot of condensation under the left side of the unit, with the water dripping onto the floor...eventually staining the hardwood floor in front of the unit.

I traced the problem to a clogged condensation drain pipe in the refrigerator. It is a corrugated pipe that drains a trough behind the crisper drawers. My pipe was clogged with black sludge and frozen down below. The condensation in the fridge would overflow out of the trough and leak below the crisper drawers, down out through the gasket.

To resolve, I used a piece of solid thin wire folded in half and twisted with a small loop at the end to fish out as much sludge as I could. Then squirted hot water into the pipe until it totally unclogged. I believe this will solve the problem without any need for a heater underneath the unit. The 550 worked fine for 4-5 years before this happened.

Sub-Zero 650 / O... | Answered on Nov 26, 2013


You may want to have this checked out by an authorized servicer. Usually this means the insulation is getting old and that isn't a problem that can be fixed, which would spell out a new fridge. Definitely worth the checkout fee to make sure there isn't something else causing it that can be repaired. They stopped making the 550's in about 1997 and started them in about 1986 so depending on the age it could just be tired.

Sub-Zero 650 / O... | Answered on Nov 10, 2013


The O in you model should stand for Overlay panel and that would mean the handles were purchased separately to match the rest of the cabinet work. The handle is also mounted to the wood panel. To remove the panel pull the freezer drawer out and look at the metal trim across the top. You should see a strip across the middle of it. That strip is held in with magnets. Put a piece of duct tape on it and it should pull out. If there have been any spills it can cause the strip to stick and you may need a putty knife to help pry it free. Once the strip is out you will see the screws holding the top trim in place. Remove the trim and the panel will slide out the top of the drawer and the screws holding the broken handle will be accessible.

Sub-Zero 650 / O... | Answered on Oct 18, 2013


HI,

Are you having any fault codes along with this issue? Does the fans and light stop working also? This is unusual, is this the G or O model? I need more information to assist you.

Please let me know.

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Sub-Zero 650 / O... | Answered on Oct 15, 2013


Hi,

By removing the door handle and one of the doors side trim pieces would allow the door panel to be removed.

I hope this helps.

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Sub-Zero 650 / O... | Answered on Oct 15, 2013


Hi,

Along with the service light, are you getting any fault codes with it (like EC and a number)? Under normal conditions, this would mean the the unit as a whole is running too much and needs to be cleaned. If cleaned and this is still an issue, you may need a certified person to look for cooling issue that only the computer is seeing. This can happen in a unit the is about 10-15 years old, normally in the fridge section. Do you have a ice ball or frost on the the back wall of the fridge section around the meat slide shelf? this would b a tell - tell sign of a cooling issue. If in doubt, call SubZero dIrectly at 800-888-7820 ask for a certified dealer to take care of you. Not every service company can work on the SubZero unit. (You want certified!)

I hope this helps.

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Sub-Zero 650 / O... | Answered on Oct 15, 2013

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