20 Most Recent Dyson DC26 Bagless Canister Cyclonic Vacuum Questions & Answers

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Hello, this is Ava with Think Crucial. You may refer your online User's Manual by clicking the link below on how you can remove the hose from your Dyson cleaner. Dyson DC26 Operating Manual You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10 https://www.thinkcrucial.com/search?type=product&q=dyson I hope this was helpful. Ava B. Think Crucial Customer Care http://www.thinkcrucial.com/

Hi there, it's Jack at Dyson. I'm sorry to hear you're having difficulty with your DC26's on/off button. You should not have to continually hold this down for the machine to work, so it sounds as if your vacuum may need a repair. If you can get in touch with our experts directly we'd be happy to discuss your option, and we can also confirm whether or not a repair would be covered under your Dyson guarantee. When you have your DC26 to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). We'll look forward to speaking with you.

Hi there, it's Jack at Dyson. I'm sure we can help, but we would need some further information on exactly what part of the machine you're trying to disassemble. Please note, dismantling the vacuum any further than is shown in the User guide can void your Dyson guarantee, so please don't attempt this. If you're having some difficulty with your DC26 we may be able to help, and can confirm if your machine is within our free parts and labour period. You'd just need to give us a call so our experts can take some further details. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Hi, it's Allie from Crucial Vacuum! Emptying your unit's dust bin is crucial to maintaining your unit working efficiently and it is a very task to do. First, make sure your unit is off and unplugged before starting. Push the release latch on the cyclone assembly towards the rear of your machine and remove the cyclone bin. Take the bin to a trash can before pressing the red button located behind the handle on the dust bin. Shake and/or tap firmly to remove all dust from inside the fine dust collector and then close the clear bin by pressing the center of the bin base. It is highly recommended for allergy sufferers for the dust bin to be wiped with a damp cloth. For optimal performance, do not forget to wash your unit's washable filters at least once a month. You can purchase direct your replacement filters from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10 http://www.crucialvacuum.com/catalogsearch/result/?q=DC26&order=relevance&dir=desc I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you. Alejandra (Allie) Sepulveda-Rivera Crucial Vacuum Customer Care http://www.crucialvacuum.com

Hi Linda, it's Jack at Dyson. I'm happy to provide some further advice on how to dismantle your machine for transit. If possible, can you double-check the model number? DC26 is not a Dyson Ball model, and the directions would be different if you own another type of Dyson vacuum. Once I have this information I will be in touch. Alternatively if you'd prefer to contact our experts directly, you can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

What's the device youre asking about?

The heads are designed to be used with the brush on hard floors. On the bottom of the brush head there are either Metal or plastic pads. If you use this on a tiled or hard floor without the brushes, these can wear and become sharp in places.. This scratches the floor!!