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Tomtom GO 300 GPS Receiver - Page 10 Questions & Answers
TOM TOM GO 300
Bettery is probably gone. Replace it - or just use it plugged
Tomtom go 300 u24 u25 and B
Sorry , we need more info on position of what you call 'B' ? Which component are you reffering to ? I don't know component "B" .
TomTom Go300
If you follow the instructions on the Tom Tom support site - It states
1) First download TomTom HOME version 1
it will update the boot code on the card
2) Install TomTom Home Version 2
Battery will not hold charge on tomtom 300
TomTom will not service tomtoms out of the warranty period. I tried them and they dont . They say / argue that there are many companies offering service . I would suggest that the battery is user replaceable with a little bit of DIY knowledge. You need the correct screwdrivers whicth are Torx type. You can buy them cheaply in sets from size T5 up to T20. First remove screen surround by pushing the windscreen mount clip underneath the tomtom , towards the screen. This will push the surrounf out enough for you to grab the bottom of it and pull it off. Next unscrew the 4 torx screws located in 4 holes around the screen. Next , extract the tomtom 'innards' by easing the assembley out of the front of the case. Next , unscrew the 2 torx screws that hold the speaker in place. Next , remove the 2 smaller torx screws UNDER the speaker. This will then allow removal of the plastic clamp that holds the cylinder shaped battery in place.NEXT , unplug the battery ( theres 3 wires go to a little plug on the circuit board ) and withdraw it through the gap left by the speaker. Fit NEW BATTERY ( available off ebay ) and reassemble in reverse order. Of course all this should be done very carefully. DO NOT RUSH. Work on a clear bench and put something soft on the bench to protect the tomtom. DO NOT force anything , it should all come apart easily. If you are unsure , inexperienced at messing with fiddly things or just plain nervous then get someone else to do it.
TomTom Home
I had a similar problem when trying to update my dad’s old
TomTom Go300. I bought a new map and downloaded TomTom Home 2 (as
instructed on the website) but found that the Go300 was recognised by the computer it wasn't recognised by TomTom's own Home 2 software.
To cut a long story short I uninstalled Home 2 and downloaded Home 1 (from http://www.tomtom.com/plus/service.php?ID=17 Home 1 is the one on the right, listed as being the version of Home you use for Navigator 6).
Then when I switched the Go300 on it was recognised by Home1 - although the new map I had bought wasn't listed as being available for download.
However, I updated the Go300 with the available listed free updates, then switched it off.
Downloaded Home 2 again and switched the Go300 on - this time it was recognised by the computer and the new map I had bought was available to download.
So far so good - the only problem was the the postcode search facility was not the same as it had been - I could now only search the first 4 digits of the postcode. There is a fix for this on the tomtom website:
http://www.tomtom.com/support/index.php?Language=1&query=postcode&FID=9852
which I followed and which worked.
Hope this may be of some use to someone! It took me hours to figure it all out. But it's up and running now.
Redd
I read and read and re-read the TomTom website looking for any info
that would help but came up with nothing. A few hours later and the air
thick with torrents of language I didn’t think I was capable of I
discovered that I needed to download Home1 first and let the Go300
connect to the computer via Home1 before it would be recognisable by
Home2. Okay…
On the website, though, Home1 is listed as being the version you use
if you have TomTom Navigator 6. It’s not even called ‘Home 1′.
Confusing eh? Anyway, I downloaded that and from there found that I
could get my new map onto my Go300. Once the map and other updates were
installed and I had switched the thing off I then found that Home2
recognised it at last.
That had to be one of the most ridiculously long-winded things I’ve
had to do on a computer, mainly because TomTom’s confusing advice on
their website made the whole process so damn difficult. Perhaps they
hoped I’d give up and buy a new one? Tsk.
Redd
Lost all maps
I am very sorry to hear that you had no backup. Theres no way you can recover data once you have deleted it from an sd card. BUT , If you still have the authorisation card ( thats the one that generates the activation code ) then you might be able to copy data from another tomtom card to your card then reactivate it with the authorisation card. GOOD LUCK.
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OTHER TOMTOM USERS NOTE: Backup your SD Card.
TomTom DIED?
Call TomTom 1-978-287-9555 4 months is really early for the unit to break.. thats even before their 180 day warrenty period.. call them today and return it!
Frozen screen
I would exhaust all possibilities of faulty software first. I have seen some very strange effects with faulty SD cards . Faulty files on the card can very easily make the screen appear to have faults. Please check this before you go buying a replacement screen.
TOOM TOM
I would suggest this is caused by dust or other particles or mosture trapped between the screen and touch membrain. It would most likely be only around the edges of the screen so you wouldn't nesseserily notice it.You might be able to clean it out somehow with a switch cleaner spray but I think it more likely you will need to replace the screen.
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