This is FIXYA. You have mistakenly posted a question on the internet, but it is not a FIXYA toaster.
FIXYA does not sell or service toasters.
Ask of trusted friend or relative to help you find out where you can get assistance with you toaster, or return it to the store you purchased it from.
Ask your family to help you identify it. What make and model toaster oven is it. Using https://www.google.com, anyone including unpaid FIXYA users can then search the internet for instructions.
The problem should be a melted wire of a melted control., either of which allows the electricity to flow constantly.
To prevent a fire, please stop using this appliance.
Hello, Pamela -You can unplug the toaster oven and only plug it in to the electrical outlet when you wish to use it.Without knowing the make and model of your toaster oven, it is a challenge to provide you with other, more relevant advice regarding repair.Best wishes.