20 Most Recent Samsung CLP-500 Laser Printer Questions & Answers

The sensor for the waste toner tank is dirty or defective. The toner sensor is on the right as you look at the panel just below the liquid crystal display. There is a bump in the clear plastic just below the circular right vent port, that's where the used toner pours in. When you clean out the toner cartridge there is some residue left that makes the sensor think it's still full. Take a piece of paper towel and a small screwdriver (I'm told a bent coat hanger will work, too) and clean the inside of the sensor window inside the used toner cartridge (w/ access through the toner port). It looks like a little raised groove on the right. Just wipe it until it's clear on the inside. The sensor can now see through the window and you should be okay. Otherwise, the sensor may need to be replaced by an authorized Samsung technician. Let me know how it works out!

Telephone the Printer Essentials (website: www.printeressentials.com)
at 1-800-554-2510. They are in Reno, NV, but they may have a listed of Samsung-authorized repair shops in Utah.

You need to enter the hidden engineer menu: turn the printer off then turn on again whilst holding down the enter key on the control panel. It should say something like EDC menu on the display and you can scroll through several menus to find the one about resetting counters. Be careful not to play with other options as you can screw the printer up if you don't know what you're doing!

The manuals are available on samsung website. www.samsung.com under support! These Are the Manuals (english) for your printer! User Guide: http://downloadcenter.samsung.com/content/UM/200504/20050401101135140_CLP-500Series_English.pdf Quick Guide: http://downloadcenter.samsung.com/content/EM/200407/20040719164159406_setup.pdf Hope this helps, Regards, babb

I saw this posted somewhere on the internet and it worked for me.

Take out the transfer unit and look at the bottom. One side has visible wires. Open the side panel on that side. Follow the 3 wires to a C shaped sensor held in with a screw. Remove the sensor and blow canned air in the slots on the inside of the C. Put it all back together and hope for the best.

take it off custom and see if it prints 8.5x11 . if it has the same message the sensor is broke or dirty.

sounds like your printer engine is starting to take a long unhappy downturn..

it indicates that new toner is incompatible or not properly placed

dirty/jammed rollers - paper obstruction - loose parts - improperly inserted cartridges

Blank page.

Clean the toner near empty sensors.