An 'incorrect cartridge' or 'missing cartridge' error can be displayed if:
X4850http://support.lexmark.com/index?page=content&id=SO4738&segment=SUPPORTproductCode%3D&productCode=LEXMARK_X4875&locale=EN&userlocale=EN_US
Lexmark X Office Equipment &... • Uploaded on Aug 25, 2013
The flashing light could
indicate either a communication problem between one of your cartridges and the
printer, a short in one of the cartridges, paper jam or the cartridge carrier
has stalled. Please follow the steps below to fix the problem:
1. Remove the sheets of
paper from the feeder. Make sure there are no foreign objects or debris in the
feeder.
2. Open the printer
cover and remove both the cartridges.
3. While the cover is
open, ensure there are no paper jams and the cartridge carrier is free from
obstructions.
4. Close the printer
cover.
5. Re-brick your printer. Pull out the power supply, black box where
the power cord is plugged in at the back of the printer, and put it back after
30 seconds.
6. When the printer
turns on, reinsert one cartridge first.
7. Close the printer
cover and check the light status.
8. If light on printer
is normal, open the printer cover and reinsert the other cartridge. Check the light
status. 9. Replace whichever
cartridge is causing the light to flash with a new cartridge. You can also try
to insert a different known working cartridge to determine if the other is
faulty. 10. Load some paper. Try
to print a document again to verify that the problem is fixed.
A
quick fix for most communication errors can be achieved by resetting the
printer and/or rebooting the PC. Simply disconnect the printer from your
computer. Reboot your pc. Unplug and re-plug the printer into the power source
to reset it. When the printer turns on, reconnect it to your computer. Then try
to print again once the computer fully recognizes the USB connection.
If
that doesn't help, try the steps below:
1.
Disconnect the printer from your computer.
2.
Re-brick your printer. Pull out the power supply,
black box where the power cord is plugged in at the back of the printer, and
put it back after 30 seconds.
2.
On your computer, go to Control Panel > Printers and Faxes.
3.
Delete the Lexmark print object.
4.
Reboot your pc.
5.
When your pc turns on, reconnect the printer.
6.
Wait until your pc fully recognizes the USB connection. To check, go to Control
Panel > Printers and Faxes. If you see a new Lexmark print object in the
list, then try to print a document again to verify that the problem is fixed.
You
may also try to update your printer driver by visiting the Lexmark website at http://bit.ly/nb3gkh.
Select your operating system, download and execute the file.
If the problem continues, please contact Lexmark Technical Support Center for additional assistance.
85 questions posted
Usually answered in minutes!
1,487 Questions
1,353 Questions
1,277 Questions
961 Questions
741 Questions