The problem could be due to a communication failure between one of the printheads (cartridges) and the All-In One (AIO) or by a short in one if the printheads. Please follow the steps below to identify and fix cartridge issues:
Leading cause of paper jams is debris / foreign objects that accidentally fell into the paper feed area. Please try this approach to fix the problem:
Please visit the Lexmark website to download and install the Lexmark P4350 Printer Driver on your computer. Select your operating system > click on "FILTER" > click on the driver under Recommended Downloads > download and execute the file. Simply follow the instructions on your computer screen to complete the installation.
Please refer to this article on the Lexmark website to fix the issue about 1102 Error Message on the Lexmark P4300 Series All-In-One.
1. Make sure the printer is on.
2. Open the printer cover. The print cartridge carrier
moves and stops at the loading position, unless the All-in-One is busy.
Note:
If the carrier does not automatically move to the center, turn off the
printer/unplug the printer from the power source and then slide the carrier to
the center.
3. Remove both cartridges from the carrier.
4. Close the printer cover.
5. Re-brick your printer.
Pull out the power supply, black box where the power cord is plugged in at the
back of the printer, and put it back after 30 seconds.
6. When the printer turns on, reinsert one cartridge
first.
7. Close the printer cover and check for any errors.
8. If no error appears, reinsert the other cartridge.
Close the printer cover.
9. Replace whichever cartridge is causing the error to appear with a new cartridge.
732 questions posted
Usually answered in minutes!
1,487 Questions
1,353 Questions
1,277 Questions
961 Questions
741 Questions